🍋‍🟩Audit result: Unannounced HF on-site Compliance audit🍋‍🟩

Last week friday, a BSI auditor was on site for the unannounced HF compliance audit!

First of all, a big thank you to all the teams in the DC environment! The auditor was impressed by our DC, controlled processes and production handling.

Our #Speed&Agility DNA was clearly displayed today :)

In the end, we scored 3 minor non conformities, 2 observations and unfortunately 1 major non conformity. With this we remain our level 3 compliance result.

MINOR 1: Where last year the focus for internal audits was on pest control, it became clear that during the other internal audits probably not 

'the right questions were asked'. Update the internal audit procedure and reporting method to make the internal audit approach more effective. 

MINOR 2: The potential risk for contamination from wood splinters of damaged wooden pallets at the ambient storage area is present, as 

these were stored next to food products. Even though these products are packed, the risk is still there. The location of storage of damaged 

pallets and food products in this area should be re-discussed. 

MINOR 3: Several toilet seats were not screwed in place and can therefore easily break, resulting in harming people (if these break people 

get hurt and could potentially bleed which could pose a risk if this person enters the production hall).

MAJOR 1: At the end of kitting line C a pallet with 6 crates of mouldy/damaged fruits was placed. This was 'the sorted out bad products' from 

the fruit kit production. As these fruits were smelly and very mouldy, this pallet should have been removed immediately as this is a direct 

food safety risk for other products (fruit flies etc). When we asked for the pallet to be removed, a trace of fluids was left on the floor: the 

rotten fruit had dripped on the floor. The cleaning team had to be called for cleaning the spot.

Observation 1: Re-evaluate if the escalation procedure for temperature deviations is sufficient enough, also during weekends and nights. 

Observation 2: During the FACTOR production, it was noticed that several products were placed vertically to be able to grab them quicker. 

Re-evaluate if this is a suitable option for the products as it can harm the quality of the product if it is standing vertically and could result in 

customer complaints.

The DC FSQA team (Eva and Danielle) will define an improvement plan for the non conformities raised and discuss these with the separate departments within the DC. If you have any questions about the findings and the follow up, please let us know. 

Thank you for all the collaboration. 💚

Safety Alert 🦺

🚨 NEW HEAD OF BHV! 🚨

FromAs of May 1st, Ruben Stortenbeker is officially our new Head of BHV! 

He’ll be teaming up with Pawel Niezgoda and Lee Dijkhuizen (our OPS Head of BHV) to keep the BHV organization in the DC ready and prepared in case of emergencies! 

Hereby the new organizational chart of our facility & maintenance team.