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Key Performance Indicators of week 20

*The numbers between the parenthesis () are comparisons with last box week.

**For MPB calculation splitted boxcount is used. Hours of sick leave and vacation, as well as hours of seniors on the shop floor and technical department hours are not taken into account

***In W18 we had a large shortage of Granaatappel on Monday of ~380 pieces. This contributes 0.3% to the total error rate. The shortage was flagged by line prep, but a check concluded that the shipment was delivered in full. Due to some miscommunication there was no follow-up to double check the case sizes, as this was likely the issue, but we can't prove it now. Without this incident, the P&P error rate is still below 1%! :slightly_smiling_face:

Production updates

Load-Bearing Test for Large Wine Boxes 🍷📦 

As part of the preparations for Project Gogeta, we’re running a load-bearing capacity test on the Large Wine Boxes (6 bottles). 

Why? Because we want to start placing these boxes within (injection) HelloFresh pallets (instead of always on top - stacking), to improve the sequencing order and eliminate extra sorting steps at the HUBs, and stacking at our DC. We also plan on injecting the large wineboxes as the first step and test towards mixed brand sequencing (mixed routes), where we inject our other brands such as Green Chef and Factor, into the HelloFresh pallets.

Test Setup

We’ll be running three test groups, ranging from worst-case to realistic stacking scenarios. The key variables:

• Weight

• Duration

See attached image for the test layout and variables.

Why this matters

This is a small but important step in preparing our operations for higher volume mixed-brand pallets in Project Gogeta. By ensuring wine boxes can safely be integrated, we reduce rework, prevent breakages, and improve efficiency downstream.

Any questions or concerns? Let me know! (badr.saddik@hellofresh.nl)

Food & Quality and Health & Safety

🥳 BRC audit result 🥳

As you all know, during the last 3.5 days, our DC site was audited against the BRC Storage & Distribution requirements. 

🙏🏻 First of all, a big thank you to all the teams in our DC and Schiedam warehouse environment! 

You all showed a lot of control and confidence regarding the processes which you had to explain to the auditor. 

💪🏻 The auditor appreciated our warm welcome, our open and transparent way of communication and the overall positive ambience during the audit. Furthermore, the auditor noticed the progress we made, compared to last year's audit moment, which was very visible both on paper and in practice. 

A short recap of the minor non conformities: 

MINOR 1: The final QC check at assembly was performed using crates and cardboard boxes on which open food items were placed to 

check the meal kits. This is not properly described (missing SOP) and assessed on cross-contamination risk (no cleaning in between). 

(BRC clause 7.2.1)

MINOR 2: Not all cleaning agents (chemicals) were accompanied by specification. Cleaning agent concentration and appliance could therefore not be checked and verified. (BRC clause 7.4.3)

MINOR 3: The cat3 waste boxes in which the food waste is being collected did not have the appropriate CAT 3 stickers. (BRC clause 6.5.3)

MINOR 4: Over 2024 no evaluation was demonstrable based on defined performance criteria. (BRC clause 10.3.1.3)

The FSQA team will include the findings in the corrective action list and will take the lead in the follow up (by connecting to the right teams). 

As last week, the auditor already visited our Logistic teams (5 hubs) with a positive result, 

we can conclude that our whole supply chain (DC + Logistics) is BRC AA certified!

💚 Again, thank you all for your work during these last few day's. We could not have done it without you! 

Office Updates

''De Kas'' 

Bi-weekly update

Here’s a new bi-weekly update,  and as you can see, a lot has happened again!

A big group visited the new site, check out the group photo taken on the roof! Among the visitors was our new supplier for the conveyor belt.

In the middle photo, you can see the entrance where the sliding doors will be installed. You can even spot the floor markings for the entrance mat already!

Engagement Calendar

Job Alerts

Do you have something which you would like to share in our weekly newsletter? Please let us know! Send your input to rhode.vandenhoek@hellofresh.nl