WEEKLY PRODUCTION NEWSLETTER - W39
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Introduction
Hi all,
he sun is showing itself a lot this past week and we are all enjoying the after summer vibes. Never the less, we still have to work and produce all our delicious boxes for customers.
A busy week is coming with our Health & Safety week starting Monday. You can read about all activities and fun things we prepared in this newsletter.
And you can read some nice things about a Data storytelling training, Local Tech Show, Food & Quality, Health & Safety updates and many more!
Enjoy!
Key Performance Indicators of week 37
Boxcount 161.441 (+2.812)
MPB 7.37 (-0.12)
Errors 1.24% (+0.08)
Boxcount 5.264 (+285)
MPB 5.49 (-0.16)
Errors. 0.70% (-0.14)
Boxcount 8314 (+747)
MPB 1.87 (-0.36)
*The numbers between the parenthesis () are comparisons with last box week.
**For MPB calculation splitted boxcount is used. Hours of sick leave and vacation, as well as hours of seniors on the shop floor and technical department hours are not taken into account
***
Production updates
Data storytelling 15th October
During the data drivenness month, we mentioned that a data storytelling training will be organized within Production. Corne, Simon and Wesley have been working together on the content and format, so we are now ready to share more practical information!
Date: Tuesday October 15th
Time: 09:30-12:30
Location: on-site in Prismalaan
If you are interested and would like to participate, please inform your manager. It is expected from the participants to have basic experience and knowledge with data (Excel and Gsheet)
It will cover tips on data collection and retrieval, understanding data, finding the story behind the numbers, and presenting it in a way that resonates. It's perfect for anyone who wants to take their data skills to the next level without getting lost in the numbers.
Project SpaceSpacer
For those who don’t know yet: we are working on Project SpaceSaver. Project SaveSpacer is all about reducing the air we ship to customers. In W38 we adjusted the sizes of all MAO products. By doing this we try to minimize the number of DABS (boxes) we ship to customers and instead of a box pack their order in BAG. Besides reducing the air shipped per box we also see positive effects in:
😄 Customer experience: The customer order looks better, and products are not scattered loose in the box.
💰 Production costs: Line speed of boxes at MAO is 450 boxes per hour whereas bags are produced at around 1100 boxes per hour.
📦 Packaging costs: Costs per bag are significantly lower than the cost of a carton box.
📍 Results:
We saw a huge decrease in the number of boxes we ship. Usually, we ship around 3000 boxes per week and with the adjusted product sizes, we managed to shift around 500 boxes which is equal to 23 people working 1 hour (23 hours total), into bags which now take 23 people working for 20 minutes (7.5 total hours in total) 23 hours – 7.5 hours = 15.5 hours reduction. In the coming weeks, we will monitor all individual product sizes and maintain them.
Shortage of lockers
This week, complaints were raised again about the shortage of lockers at our DC in Bleiswijk. Over the past period the Facility Team has taken several actions. Unfortunately, this has not yet solved the problem. To solve this issue more permanently we have te following actions:
Effective immediately
A few additional lockers were placed in ' the Pier ' 3 weeks ago.
Last Thursday, 2 extra blocks of lockers were placed at the entrance in ' the Pier'.
3 blocks of lockers in de ladies area are turned around so that they can be used by women and men. This is done because we want to prevent man having to enter the womens changing room.
Next month
Deep clean of the lockers will be performed in October. All lockers will be released and cleaned. This will make unintentionally closed lockers available again to use.
During this deep clean defect lockers will be fixed as much as possible.
The deep clean will also be used to change all batteries so we have less frequent malfunctions.
In addition; with the coming cold making you bring more and thicker clothing to work, we realize the lockers are a bit small. The Facility Team is currently looking at ways to anticipate on this fact.
Side note: We have noticed a lot of lockers are broken open when the system does not work. We would like to ask anyone having issues with their locker to report it to our Facility Team. Often they can help you without having to break your locker.
Local Tech Roadshow
Earlier this week Corné and Guinio from the Ops-tech team visited the headquarters in Berlin for the first ever Local Tech Roadshow hosted and organized by Felix Klar, our International Director Analytics, Planning and Insights - Operations. They were joined by Anaïs, Iana and Mark from our Amsterdam team. During the Local Tech Roadshow each market presented the tooling landscape of the domains Logistics, Demand Planning & Procurement, Order Enrichment and Warehousing & Production
The goals of the Local Tech Roadshow was to:
1) create a better understanding for the Global team on why local teams have created local solutions instead of (directly) using a Global software solution. In the Benelux for example KanBan, DSL/DRL and PackControl were introduced to support the Warehousing processes until WMS 2.0 is ready for use as the current WMS package is lacking in areas such as internal move orders.
2) raise awareness of what local teams believe are roadblocks for implementing existing Global solutions. A Benelux example is replacing Bartender, our Local label printing software, with Lassy, the Global printing software. A roadblock for introducing Lassy is that it among other things does not support printing multiple labels per mealbox.
3) exchange knowledge and build a stronger alliance with other markets and the Global team. A great example is meeting the Senior Data Engineer from the UK team and learning about his experiences with software packages such as, Streamlit, Snowflake and Kafka topics. We even got some recommendations on data engineering books to read.
Overall the tech roadshow was insightful and we're looking forward to future international roadshows and cross-market collaborations.
Photo of one of the BNL presentations of the Local Tech Roadshow, showcasing the Inbounding tooling landscape
Photo of the test PickToLight line in the Berlin office
Pantry area with our HelloFresh motto and operational pictures
HFM half store sale
This week there is a HFM half store sale, which means that there are discounts on a lot of Market items.
This means that this week there will be increased amounts of MAO bags and DAB’s.
Here’s the difference of Friday/Saturday productions of MAO between W38 and W39
Arbodienst (Adviseur Arbeid & Gezondheid)
In Bleiswijk every Friday for meetings with employees, supervisors and managers to get to know each other and see If any support is needed. If you need her, you can reach her from Monday to Friday on +316 38 38 08 33 (please leave a voicemail) or sent an email on Rianne.vanhelden@dearbodienst.nl.
Food & Quality, Health & Safety updates week 37
Larry the Lime Safety Quiz
This month we don’t have a new Safety Tip, but a recap of all the previous Safety Tips, Safety Alerts and general safety rules in form of the Larry the Lime Safety Quiz!
The quiz is part of next week's Health & Safety week. On Monday 23-09 access to the quiz will be shared by email and QR codes will be hanging in the canteen / toilets. You can send in your answers until Friday 27-09 16:00u. The week after we will announce the winner!
We will declare the person with the most correct answers as winner and he/she will receive a limited edition gift!
If there are more persons with the same number of correct answers, we will look at the last question. A guessing question: the person who is closest to the actual number is the winner.
For the office employees the quiz will be organized as a Pub Quiz in the canteen of office on Friday 27-09 at 16:30h.
Do you know all the correct answers?
Hygiene rules for driving equipment
Hygiene is an important topic at our DC as we are daily working with food 🍏🌮🍓.
Next to personal hygiene, hygiene of incoming goods and hygiene on the production line, hygiene of our driving equipments should not be ignored.
For our driving equipment (EPT’s, Forklifts, Reachtrucks and pump trucks), the hygiene rules are as follow:
🧽 Equipment should be clean an free of any type of dirt
✂️ Equipment should be free of stickers
🍬 It’s not allowed to eat or drink anything
Driving equipment hygiene is checked during the GMP walks and results are always reported to team leads.
Weekly GMP Update 🚀
Learning & Development
Office Updates
Production pauze menu W39
Friday 20th:
Spicy chicken sandwich
Saturday 21st:
Chicken vegetable tortillas
Sunday 22th:
Eastern mini potato and vegetable pot
Monday 23th:
Chicken or vegetable soup with bread
Tuesday 24th:
Cold pasta salad
Road works around Prismalaan
To stop the street racing in our business park, speed bumps will be installed at the Prismalaan West, Cyclamenweg, Snelliuslaan and Spectrumlaan.
What does this mean voor you?
From September 23th to October 1st roadworks will take place between 7:00h - 16:00h.
Roads remain open for traffic during these works, but you may experience some disruption ons your way to work/home.
Climate control works
As many of you have noticed, it's warm in the office of Bleiswijk. Our technical department is quite busy working at controling the temperature again.
The firma Hoppenbrouwer will be on site hole next week to clean the vents of our offices so cool wind will be blown in our offices again for a more comfortable climate.
Health & Safety Week: September 23-29 💚
Nierstichting x HelloFresh donations
Join our fight against increasing kidney damage!
The brand team has a major collaboration with the Kidney Foundation, where we highlight salt-conscious recipes every week in the menu with a 'Kidney Foundation choice' label.
Between September 15 and 21st is the collection week of the Kidney Foundation. Together, we make a difference. Every Donations Counts.
Click here to make a donation for the collection box for HelloFresh Benelux B.V. colleague!
REMINDER!!! Small improvements: download your data
After the announce for the global rollout of our new Performance Management Platform: Betterworks!
Via this link regarding how to download reviews from earlier years in Small Improvements and save them.
Little note; Because it contains GDPR information it's important for you to save this information on your own Google Drive!
Strategy Session Q4
Last wek we all attended the Extra Strategy Session 2025-2027, but now it is already almost time for our quarterly Strategie Session again!
The Q4 session will be held on October 31st at Pakhuis de Zwijger.
More info and the sign up form will follow soon!
Happy Birthday to.....
Engagement calender
Job Alerts
Are you, or do you know the person we are looking for? Or are you looking for something else?
VACANCies IN THE SPOTLIGHT
VACANCies IN THE SPOTLIGHT
Referral challenge
Referral challenge
Do you know anyone who might be suited for any of these roles? Share the vacancy, add them as referral through Greenhouse and go for the €250 referral bonus! 💰
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Do you have something which you would like to share in our weekly newsletter? Please let us know! Send your input to rhode.vandenhoek@hellofresh.nl
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