medical care
IN AN EMERGENCY...
Call emergency services (112) for ambulance, police, or fire.
If you have a life-threatening emergency, take a taxi to get to the closest hospital.
As soon as you are able, please call the emergency phone (+34 675 23 56 56).
HOSPITALS
HM DELFOS
Don't let the term "hospital" scare you!
This hospital also functions as a walk-in clinic, so even if it is not an emergency, you can schedule an appointment with a specialist or go directly there and you will be seen by the first doctor available
Always ask for the International Department desk (at the ER waiting room)
There are translators at the hospital on a 24/7 basis
To make an appointment or get in touch with the hospital:
Phone +34 649 758 995
Email delfos@hminternationalbcn.com
CISI, Geoblue & Gallagher Global Assistance Insurance are accepted at this clinic
APPOINTMENTS
You can walk into the clinic at any time and see the next doctor available at the Emergency Room (although we highly encourage you to call ahead just so that they are ready for your visit).
If you want to make an appointment with a specialist (gynecologist, dermatologist, etc.) please email the clinic to make an appointment: delfos@hminternationalbcn.com
GETTING TO HM DELFOS
Taxi is the fastest and easiest way to get to the doctor, especially when you’re not feeling well. NOTE: If you are going to visit the Emergency Room, save your taxi receipt and give it to the International Department staff for immediate reimbursement.
Public Transportation:
- Metro: Take the Metro L3 (Green line) to the stop Vallcarca. Head northwest on Avinguda de Vallcarca toward Carrer d'Esteve Terradas (about 200m). Turn left.
- Bus: Lines L27, L17
GO PREPARED
WHAT TO ASK & BRING WITH YOU ON A VISIT:
Anytime you go to the hospital, please:
Ask for the international department and inform them that you are a Barcelona SAE student.
Bring:
Your passport or another form of ID
A copy of your insurance card
Money (credit/debit card or cash in euros)
KEEP IN MIND...
You may wait around 2 hours before a doctor can attend to you. It will depend on the number of people waiting in the emergency room before you.
If you go to Hospital HM Delfos, the bill for your visit will be sent directly to the insurance company, so most often, you won't have to pay for anything. But bring a credit card just in case your visit is not covered.
Need more information about CISI insurance, GeoBlue insurance, and Gallagher Global Assistance insurance? Click here.
Some pre-existing conditions are not covered by your CISI insurance. Read through the insurance document to see what is covered. In some cases, students' home insurance (in their country of residence) has been filled in to cover pre-existing conditions, so contact your home insurance company if this is the case.
Barcelona staff will not accompany students to the hospital (unless requested and in emergency cases) but are always available by phone/email as needed.
MEDICATION
Do you need any sort of medication? Read our section on pharmacies!
Important: Never have medication mailed to you from home. More information here.
CONTACT LENSES
Please note that we do not recommend having contact lenses sent to Spain, as they are indeed considered medication and will most likely be stopped at customs.
If you need contact lenses during your semester in Barcelona, our students use Optica Universitaria, a local glasses and contact lenses store. You can bring your current prescription (or just bring a box with your current contact lenses), and they will either give you contact lenses using the prescription you have, or they'll do a quick free exam and get you fitted for contacts there. Be sure to bring your student ID if you have one, as they may be able to give you a discount!
For a full map of the Optica Universitaria locations in Barcelona, click here.
COVID-19
DURING COVID-19: Please read our COVID-19 Protocol page here.
If you have an emergency or you have COVID-19 symptoms, you can go directly to the Hospital for a visit and test but it's recommended to call beforehand so that you can avoid a wait.
For a PCR or ANTIGENS test without having symptoms (for example, for travel reasons) please email or call the Hospital to coordinate an appointment. The current costs at Clínica Delfos are:
Antigens test: 50€. Results in 15 minutes.
PCR test: between 100€ (saliva) and 136€ (pharynx-nasal). Results in 24 hours.
For a self-test, you can go to any local pharmacy and buy an antigen test (3-4€ ).
Please read our COVID-19 Protocol page here.
MPOX
If you are sick and believe you could have Mpox, call our 24-hour emergency phone immediately (+ 34 675 23 56 56) and our Health & Safety team will assist you to get medical assistance.
Please read our Mpox Protocol page here.