emotional support

ON-SITE MENTORS

Each student is assigned a team and a mentor. Your mentor is always more than happy to talk to you, about anything! You can talk with your mentor about things that are going well, concerns you have, homesickness, classes... whatever is on your mind. 

Feel free to email your mentor to set up a time to meet or go out for a coffee. Please note that beyond your assigned mentor, all of our staff would be happy to meet with you! 

You can find all of our staff contact information here). 

We love to hear from you! 

THERAPISTS

There are many English-speaking therapists/mental health professionals in Barcelona that have a lot of experience working with international students. 

We recommend psychotherapist Esther Tapiz. She has worked with students and interns living abroad for a very long time and understands the struggles that come with being away from what is familiar. 

If you are under the CISI, GeoBlue, or Gallagher Global Assistance insurance you have 10 therapy sessions free of cost. 

You can email Esther with your availability to set up an in-person or online session. 

More information about her:

Other therapy options:

For online sessions we recommend Sinews. 

Sinews have professionals specialized in anxiety, depression, ADHD, eating disorders, sexual abuse, and others. They also have therapists part of the LGBTQ+ community. 

The process to set an online appointment is the following:


You can find your insurance contact information on your individual insurance card. 

Your insurance card was sent to your university email account a few weeks before arrival. 

If you can't find your insurance card, email health@barcelonasae.com 


You can use the following content: "Good morning, my name is __ , and I'm a student of the SAE Barcelona program. Attached to this email you'll find the GOP from my insurance. I would like to make an online appointment with __ (psychologist/psychiatrist)". 


* We highly recommend you explain,  in a very general way, the reason you are requesting the session so they can assign you the best therapist for you. You should also mention your availability. 


3. You will receive an email for an online appointment with the chosen professional. They will also explain how you can access the online platform, and a voucher valid for the number of free sessions that your insurance covers.


4.  Once your session is done, you can contact the reception team at info@sinews.es to schedule another one or just go directly to the platform and schedule it yourself. Once you have your first session, your psychologist will give you their email so you can also contact them directly.

For a psychiatrist visit, please contact Clinica Delfos and they will set up an appointment with a psychiatrist for you. For more information on how to make an appointment click here. 

If you would prefer to have our onsite Health & Safety Team guide you about how to set up your appointment, please write to health@barcelonasae.com and they'll be in touch to help.

Please note that if you choose to share information with us, there is a difference between confidential information and private information. Click here for more details.