SGASTDN
Used for: Checking student status of Active/Inactive, verifying student type (New, Transfer, Guest, Re-Admit, High School), confirming declared degree/certificate program
NOTE: Students may have multiple student records; make sure the Term matches (Continuing Education will default to top so you may have to select the arrows (underlined in red) to go to the next record.
SOAHOLD
Used for: Verifying holds that may prevent registration and communicating how to resolve with students. MAKE SURE TO LOOK CLOSELY AT FROM and TO DATES.
Common Holds
New Student Advising Hold – Complete New Student Advising
SSN/DOB Verification – Resolve with Registrar
Underage Hold – Advising appt + Underage Waiver
Finance Holds – Cashiers
NOTE: Banner is shared among CCCS schools so there may be familiar looking holds that did not originate with us. Students who are attending FRCC and need these removed will need to contact their originating school/office directly. The phone number will be provided in the "Origination Code Description"
SFAREGQ
Used for: Looking up CURRENT student registration, including dates/times/modality and where relevant, location and instructor name (see more by scrolling right). Helpful when directing students to their classes when they can't bring up their schedule and verifying they are registered.
**Note: New students do not receive a student email until AFTER they have registered for a class so check here before directing to IT.
GUISRCH
Used for: Searching for students without a name/unknown spelling (usually from voicemails).
Area code and the rest of the phone number are separate (see example below)