What is an Extenuating Circumstances Appeal
Extenuating circumstance appeals are for students who had some sort of event happen, which has caused them to need to either withdraw late, an administrative withdraw, or drop with refund due to an institutional error.
It is not required for students to meet with their advisor before submitting an appeal, but we recommend that they do.
Here are the instructions students will see on the appeal form
Review this appeal form carefully. If you are still able to, withdraw from your course(s), complete the form, attach all necessary documentation, and submit using the button below. Submissions without supporting documentation will not be accepted/considered.
FRCC allows a student to receive a tuition refund only when a student drops their course(s) by the census or drop date of the course(s). These dates will be on every class syllabus. In truly severe circumstances, FRCC may consider a tuition credit, or Administrative Withdrawal (WX) from a course.
Only in cases of Institutional Error will FRCC consider a Tuition Refund.
The last date of attendance in your course(s) may be considered as part of your appeal.
Instructional issues are typically not grounds for an appeal. Please contact the Department Chair or Academic Dean to address these issues first. Students also can file a formal grievance against an FRCC Employee by filling out the form found here . Please note that a grievance is not the same as an appeal and you may opt to submit both forms depending on the situation.
Generally, students can not appeal for the same reason more than once.
Appeals must be filed no later than one year after the semester in question.
Please consult with Financial Aid before accepting any tuition credits or Administrative Withdrawals (WX) as it may impact the amount of financial aid that you are awarded.
Withdrawal Information:
A withdrawal from a course will impact your completion rate, which may have a negative impact on your financial aid status. If you have questions prior to withdrawing from your course(s), please contact Financial Aid at finaid@frontrange.edu . If you have Veteran benefits, contact the Veterans Certifying Official.
If you haven't already done so, withdraw from course(s) if the withdrawal deadline has not passed.
If you have not withdrawn from your course because the withdrawal deadline has passed, your appeal will be considered once a final failing grade of an F has been posted. Approved appeals will change a failing grade (F) to a withdrawal (W) or administrative withdrawal (WX).
Students who have received a passing grade in a class cannot appeal that class for a WX.
Once your appeal is submitted:
Upon submission of your appeal, a copy of your appeal will be sent to your FRCC student email.
The appeal process will generally be completed in approximately 4-6 weeks.
Notification of a decision will be sent to your FRCC student email account.
Tuition credit for approved appeals will be made available to be applied to a future semester or to reduce a current semester balance. You may still be required to comply with any current bill due at the college while the appeal is being processed. Information for contacting the Cashier's Office can be found here .
Example: If you have not paid for tuition/fees, did not officially drop a class that you have stopped attending, or never attended, by the stated refund deadlines, you are still held responsible for payment of the tuition and fees owed to the institution.
Decisions of the Appeals Committee are final.
DOCUMENTATION REQUIRED:
Complete the appeal form and provide a statement explaining the circumstances.
Complete the Medical Documentation form that has been signed by a licensed medical practitioner, if applicable and medical-related.
Attach appropriate supporting documentation, see below for examples of acceptable documentation.
Adequate documentation should be included to support your statement. Examples of acceptable circumstances and documentation include, but are not limited to:
Death: For the death of a loved one, submit a dated obituary or newspaper clipping, funeral notice, or death certificate. If the relationship is not clear, please explain.
Serious Medical Condition: The medical documentation form should be completed by your medical provider. A signed letter on official letterhead from your medical professional is acceptable. Billing statements are not accepted as required documentation. Students experiencing issues related to their disability can work with their Disability Support Services specialist to have them provide a letter of support. Students may request a private meeting with the Dean of Students Office to have their medical situation/documentation reviewed prior to submitting an appeal.
Natural Disaster: Documented flood, fire, etc. Documentation may include an insurance claim, FEMA claim, or letter from your building owner.
If you do not have documentation, please contact the FRCC Extenuating Circumstance Appeals Committee, at ecappeal@frontrange.edu to discuss your appeal.