What Google's Best Managers Do

By examining data from employee surveys and performance reviews, Google’s people analytics team identified eight key behaviors demonstrated by the company’s most effective managers.

A good manager:

1. Is a good coach
2. Empowers the team and does not micromanage (See the sidebar “How Google Defines One Key Behavior”)
3. Expresses interest in and concern for team members’ success and personal well-being
4. Is productive and results-oriented
5. Is a good communicator—listens and shares information
6. Helps with career development
7. Has a clear vision and strategy for the team
8. Has key technical skills that help him or her advise the team