Plan is when you map out the what, when and how needed to facilitate change in your practices and strategies for improvement in outcomes.
Plan is when you map out the what, when and how needed to facilitate change in your practices and strategies for improvement in outcomes.
Plan is where the facilitator(s) gain clarity on when each rung of the Data Ladder of Inference will be completed within the Plan, Meet, and Follow-up steps of the Improvement Cycles. The rungs selected to be completed in the Meet phase will be those which are dependent on more than one person’s perspective.
The clarity and planning is important because it is the facilitators responsibility to understand what type of perspective -discover, analyze, ideate, and/or create- they need to facilitate and capture inorder to complete the rung(s) of the Data Ladder of Inference. The clarity gained in the Plan step will set the tone and direction of the following two steps. Without this clarity the following steps in the process can be a source of frustration and inefficient use of time for both the facilitator and participants.
Purpose:What question(s) answered will help you get to the next step in continuous improvement?
___ Decide ____ Collect __ Prepare ___ Paraphrase ___ Explain
Perspectives:What perspective are the participants taking?
Who:Who needs to be involved?
Plan:
Include the people whom you identify in the questions below:
Meet: Repeat from above
Follow-up: Repeat from above
Note: Think about who doesn’t need to come, but needs to be informed. Let this person know about the meeting, but explain that it may not be relevant enough for them and that you will inform them of the outcome.
Supporting Source(s):What information is relevant to the conversation?