Honorlock
Honorlock is an on-demand proctoring service for Northeast Iowa Community College that is integrated into the Quizzes Tool in Brightspace.
Use of a webcam, microphone, and Google Chrome on a laptop is REQUIRED to use Honorlock! You will be prompted to install an Honorlock Chrome Extension. This must be installed to use Honorlock.
Note that Honorlock only works on computers and laptops, you cannot use Honorlock on a mobile device such as a smartphone or tablet.
Please refer students with Honorlock issues to the 24/7 Support Live Chat.
Honorlock Setup Instructions
Privacy Notice: Honorlock requires students to agree to Honorlock's Terms of Service and Data Collection before taking an exam or quiz with Honorlock enabled. This will allow Honorlock to be transparent with students so they know the data Honorlock collects and does not collect, as well as be compliant with Illinois' BIPA law. Students will need to accept and agree before continuing to take the exam as they would normally do. The prompt will appear on every exam or quiz that has Honorlock enabled.
Honorlock Settings
Accommodations
The Honorlock Accommodations field is used to inform Honorlock Proctors of any accommodations that may be necessary for some students. This will help in the event that an Honorlock Proctor intervenes due to persistent flagging by the AI. If you would like to set specific accommodations for specific students, you will need to follow these examples:
Jane Doe is allowed to bypass the Photo ID
John Smith is allowed a 10-minute restroom break
Students do not see accommodations, so students with accommodations may need to be made aware so they can inform Honorlock Proctors or Support in the event they are kept from continuing their exam.
Please note that this accommodation field is not the same as setting student accommodations in Brightspace. Any quiz accommodations such as extended time, special access, etc. will need to be set up in Brightspace (or textbook integration for third party exams).
Exam Visibility
This feature controls the visibility of exams in Honorlock for learners:
No, use the dates on the exam to determine student view (Hides exams before the Start Date and after the End Date)
Yes, always show the exam in the student view
Effective Practices for Honorlock
Quiz Passwords
Honorlock automatically password protects your Brightspace Quiz with a randomized password. It is critical that you DO NOT remove or edit the Quiz Password when you enable an assessment with Honorlock. Editing or removing the access code could prevent students from entering the quiz or it could allow them to enter the quiz without proctoring!
Technical Support
Honorlock support is available 24/7/365 for you and your students. For any Honorlock issues, students should reach out to Honorlock Support via LiveChat by clicking on the chat bubble at the bottom right of any Honorlock-enabled quiz or by navigating to www.honorlock.com/support
Browser Guard
If students are required to access an application outside of their Brightspace Quiz, such as Microsoft Word or Excel, Browser Guard will need to be disabled for your quiz.
Allowed URLS
If you would like to allow your students to reference a website during the quiz, you have the ability to allow specific URLs. Please keep in mind, the more granular the website URL, the better control over what content is able to be accessed by your students.
Chrome
Chrome is the only browser that Honorlock supports. Please encourage your quiz takers to use Google Chrome when taking all proctored quizzes. More about Honorlock’s Minimum System Requirements can be found here.
Set Up Honorlock for a Brightspace Quiz
In your course, go to More Tools then Honorlock.
Note: If it is the first time you have used the Honorlock service, you may receive a security message. Click the ‘Continue’ button if that message appears.
Note: The course must have a quiz to follow these instructions. If you need help building a Brightspace Quiz, please visit the Quiz page in the Knowledgebase.
Locate the quiz you would like to utilize the Honorlock service and click the ‘Enable’ button next to it
Select the Proctoring Settings that you wish to enable by clicking on any option to toggle them on or off. See above for information on Proctoring Settings. Due to privacy concerns, we recommend disabling the 'Room scan'.
Select the Student Guidelines that you wish to enable by clicking on any option to toggle them on or off. See above for information on Student Guidelines.
We encourage you to clarify or expand upon any or all of the items you choose to enable in the ‘Additional Instructions’ section. Here is an example: This is a CLOSED note exam. Using your e-book or textbook is NOT ALLOWED. You may use two sheets of scratch paper. You must remain in front of your computer for the duration of the exam. NO BATHROOM BREAKS. Cell phones, tablets, laptops, smartwatches, and any other electronic devices are NOT PERMITTED. Failing to follow these instructions could result in a violation.
In addition to the student-facing instructions, there is also a section for you to put in any specific notes you have for our proctors. This area is called the ‘Accommodations’ section. Below is an example.
Example: "John Doe is allowed to use a second monitor. This is a CLOSED note exam. Using your e-book or textbook is NOT ALLOWED. You may use two sheets of scratch paper. You must remain in front of your computer for the duration of the exam. NO BATHROOM BREAKS. Cell phones, tablets, laptops, smartwatches, and any other electronic devices are NOT PERMITTED. Failing to follow these instructions could result in a violation."
Leave the exam visibility on the “no” option as default, which would respect the exam availability dates and times you set up within your LMS itself. Selecting “yes” here would allow the exam takers to see the assessment listed outside of that preset window you had previously selected. Make sure to click the blue Save button to save your settings.
With the extension added, Honorlock will automatically update your exam with the settings you have selected, add an exam password (do not share the password with students) and add additional instructions for your students to the exam description. This process should take approximately 10-15 seconds.
Your exam is now ready to be proctored! Exams that are Honorlock enabled will display the blue Honorlock shield.
Student Toolbar
Your students will see the Honorlock Student Toolbar while taking an Honorlock-enabled quiz. This toolbar will give students access to the following (based on what settings you allow/disable:
Calculator - This will open or close the Honorlock basic or scientific calculator if made available by the instructor. You may reposition the calculator by dragging the blue bar at the top of the calculator. Selecting the compression icon will reduce the size of the calculator, and selecting the expansion icon will revert the calculator to its original size.
Exam Guidelines & Allowed Websites - This will open a sidebar containing the instructor's exam guidelines and any authorized URLs will be provided here. Selecting any links in the sidebar will open the URL in a new tab.
Proctor Window - Selecting this button will bring your Honorlock Proctoring Window to the front of the screen. This may be useful if the window is hidden or you need to reposition the webcam to stay in view.
Hide Toolbar option - This will collapse the toolbar. This feature may be useful if there is exam content behind the toolbar and would otherwise be inaccessible. While the toolbar is collapsed, you may drag the toolbar along the bottom of the exam window.
Honorlock Support - Students will need to select the 3 dots on the right side of the toolbar to get access to Honorlock Support Chat. They will also have a link to Honorlock's Knowledge Base.
The toolbar will be at the bottom of any Honorlock enabled exam and can be hidden or expanded at any time. In addition, an orange Exit Honorlock button will be available on the right side of the toolbar and should be selected when the exam has been submitted to end Honorlock Proctoring.
Use Honorlock with a Third Party Exam
Create a Third Party Exam with Honorlock
In your course, go to More Tools then Honorlock
Click on the 3 dots (might also be 3 lines) in the top right
Select Register Third Party Exam
Fill in the sections as follows
Exam Name: Type the name of the exam to match the exam being administered in the third party platform
Exam Start & Exam End: Set the Start and End times to match the exam's
Exam Platform: Select the platform you will be using to administer the exam (ALEKS, MyMathLab, etc.). Select Other Platform if yours is not listed.
Exam URL/Link: Copy and paste the link to your exam including the https (if you do not include the https the link will not work)
Exam Password: Enter the password that you used in your third party platform. If you did not enter a password yet, simply create the password in Honorlock then add the password to the quiz. Note that it is very important that the passwords match as Honorlock will pass the password to the third party platform when the student has completed their steps. If the password does not match, the student will be unable to take the exam.
Set your Honorlock Proctoring Settings as you normally would (Record Webcam, Student ID, etc.)
Click the blue Create button when done
Troubleshooting
Some Chrome extensions are known to cause potential issues with Honorlock. One, in particular, is Proctorio. Please complete the following instructions to verify that you do not have any extension conflicts with Honorlock:
Open a new tab and enter the following in your web address bar: chrome://extensions
Disable all other extensions besides Honorlock.
Refresh your exam page and launch proctoring again.
If your students are being prompted for a quiz password to enter your Brightspace quiz, make sure they are using Chrome and have the extension installed. The system should not ask for a password. If this does not work, the student can try the following:
Go to More Tools then Honorlock
Select the blue Launch button next to the quiz in question