NEED HELP?

If you are struggling with teaching online, we have compiled a list of frequently asked topics. Click here to learn more!

The Department of Instructional Innovation & Design is your main source of contact for assistance with Brightspace. The team can provide training and help troubleshoot issues within course sites. We also assist faculty with integrating technology into their courses and partner with them to design online courserooms and materials for online, hybrid, and face-to-face courses. In order to receive the most efficient training and assistance, please complete a Brightspace Helpdesk Ticket and a member of our team will contact you to arrange a time for personalized training.

Submit your Brightspace support requests via the Brightspace Helpdesk Ticketing System. Our support team responds to tickets in less than 24 business hours.