February 2025

BRIGHT OPS UPDATES

• EV Charger Promo  

  • We will be extending the EV Promo through the month of February and include ALL available funding sources as well!

    • Must meet a minimum system size of 6.5 kW.

• Tesla Powerwall Supply Update

  • Although things are getting better, Tesla supply will remain low for the next 3-6 months, resulting in delays to install and paid commissions. With this, we still recommend selling Solaredge batteries as supply continues to get better.

    • When Tesla is sold, we still install everything but the Tesla components. As supply comes in to each warehouse, we go back to the customers that had the rest of the equipment installed, oldest to newest.

      • It is important to note that partial installs (where we install everything but the Tesla components) are expedited and prioritized as Tesla supply arrives, over customers who choose to wait to start the install all together. The only way to ensure a good, smooth process for the customer and avoid these delays, is to lead with SolarEdge batteries.

• System Add Ons

  • Last month, we reintroduced Add On systems for CA, NEM 3.0 customers only with an adder of $2k. Please refer to our FAQs located HERE for additional information and details.

• Modules to Propose

  • CA -

    • Sunrun and Everbright - JA 405's

    • Enfin - Qcell 410

  • East Coast and IL -Q Cell 410

  • PR - Q Cells 405

• Best Practices

  • Change Orders

    • Signing and completion of CO's has become increasingly more of an issue. When COs are not signed in a timely manner the likelihood of funding issues and various escalations increases. To avoid commission reversals and other charge backs, please make sure COs are prioritized and signed when called out. If there is an issue that needs to be addressed in order to get the CO signed, please ensure there is a good, consistent line of communication with our Team's.

      • To help our sales partners better support and manage the more urgent COs, we have added an additional SAR/ CO specific report to your partner dashboard for quick reference.

        • For all updated information, additional support and FAQs regarding our Change Order process and policies, please refer to the Proposal Review Guide located on our Partner Site. 

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