M3 Achieved

• We are moving back to having this based on PTO as we no longer are being asked to hold any projects by the Funding Sources. This will allow us to be much more aligned on getting all customers to PTO much more efficiently.

Holiday Hours

• Excluding Christmas Day, our business hours and support will remain the same.

  • • Please refer to our Partner Site HERE for more information on hours and support.

Sunrun Updates

• • • Sales Ethics Standards/ Login Sharing

    • Sunrun is making it very clear that the sharing of logins and all user must keep their login information private and to not share this information for any reason.

      • • Do not share passwords if one forgets theirs or is already logged in.

        • Never use anyone else’s login credentials for work that you are doing.

        • All sales reps can only have one user/contact login at a time for a specific partner - duplicate accounts will be deactivated and may also be reason to block all access entirely if these duplicate suggest any sort of compliance risk.

          • • Sharing login credentials compromises trust and transparency with our customers and creates significant compliance and security risks for all parties. We expect all partners to take immediate action to review these requirements with their teams and implement necessary controls to ensure full compliance. Sunrun reserves the right, at our discretion, to remove any users that violate this policy at any time.

    • *To request a login or work through any login issues, please submit a request HERE or email partnerdev@brightops.com for further assistance.

Modules to Propose

• • All Stateside Markets- Silfab 440

  • Enfin Only - Qcell 410