November 2024 Partner Update

BRIGHT OPS UPDATES

• Sunrun EV Charger Promo

  • • • For the month of November we will include an EV Charger at no cost for certain Sunrun customers! Here are the qualifying details:

        • • CA, IL and Northeast - minimum 6.5 kW system size

          • Puerto Rico

            • • Solaredge Battery Projects - minimum 5 kW system size

              • Tesla Battery Projects - minimum 6.5 kW system size

• Tesla Powerwall Adder Increase and Supply Update

  • • • Beginning Nov 1, the Tesla Powerwall adder will be updated to $12k for the first battery and $10k for each additional battery. Our industry continues to experience a shortage in Powerwall supply as Tesla transitions from the Powerwall 2 to the Powerwall 3 and we expect supply issues for the next several months. Please note any new Tesla Powerwall project sold may be placed on hold prior to install until more batteries are in stock.

• Bright Ops Best Practices

  • • • Sunrun Autopay - All deals sold after 10/16 require the customer enroll for ACH/Autopay with Sunrun before they will approve funding. The best time to enroll a customer is during the Checkout Process when signing agreements, and can also be done in the Sunrun Partner Portal or the Sunrun Customer App. Click Here for the training deck for more details for enrolling customers. 

MARKET UPDATES

• IL Change Orders for NEM Transition 

  • • • Given the high likelihood any project installed after this week will fall into the new net metering program in IL, a change order will be required on any deal that was sold over the new kWh rate caps and also does not include a battery. Sales reps will receive an email for any of their customers that are impacted. Two options we recommend to move these forward - 1) resign with the current funding partner under the new rate caps or 2) resign the customer with Sunrun and include a Solaredge battery to take advantage of their new pricing. 

• Modules to Propose

  • • • CA

        • • Sunrun and Everbright - Longi 355

          • Enfin - Qcell 410

      • East Coast and IL- Q Cell 410's

      • PR - Q Cells 405's

Funding UPDATES

• New EverBright Customer ID Verification 

  • • • Beginning Nov 1, EverBright will roll out a new customer ID Verification process as part of the agreement signing process. Click HERE for the full video walkthrough.