Bright Ops Best Practices:
Requesting Portal Logins: Please make sure to use our "Portal Login Request Form" located HERE (on our Partner Site) when requesting logins. We continue to see more and more initial requests come over via email making it very hard for our team to manage and track, creating unnecessary delays.
For more best practice information, please refer to our "Project Progression Best Practices" page located HERE on our Partner Site.
Modules to Propose:
CA - Longi 365
Northeast and IL - Longi 395
Puerto Rico - Qcell 405
All modules are Black on Black
Tesla Battery Adder Reduced:
First Tesla Back-up Battery - $12K
Additional Tesla's - $10K
EverBright .10 Adder Removed: We have seen a good amount of progress and better alignment with EverBright over the past couple weeks. With this, we have decided the .10 adder is no longer necessary and will be removed for new contracts signed June 1, 2024 and forward.
*For more Adder information, please refer to our "Adders" page located HERE on our Partner Site.
EverBright:
Connecticut HIS License Update: For PPAs and Leases in CT, sales reps need to have an active HIS license associated with EverBright’s HIC License (HIC.0670602). Starting June 3, PPA/Lease jobs will be rejected if the HIS license is not properly associated with the EverBright license. Please refer to our CT-HIS guide located HERE, on our Partner Development Site for support.
Please reach out to partnerdev@brightops.com for any additional assistance.
SSN/ITIN Required for Credit Applications Effective June 24: Social Security Numbers (SSN) or Individual Taxpayer Identification Numbers (ITIN) will be mandatory for all credit applications to protect homeowners and prevent fraud.
Sunrun:
Splat No longer Functional: Sunrun "Splat" is no longer functional and should not be used for any reason. Please use "One" or "Offer Manager" which are now the default Online Sales Proposal platforms.
Users can No Longer Use Generic Email Domains: Tentatively effective July 1, 2024, Sunrun will no longer allow generic emails to be associated with user logins / accounts (i.e- Yahoo, Gmail, Hotmail, etc.). Users will be required to use "company" email domains and will need to update their email before July 1 to maintain access to the portal. Please email partnerdev@brightops.com to request the change to a new email, and we can help facilitate.
Previous Monthly Updates: Monthly Updates