Covid-19 (Coronavirus) updates

• Covid-19 update - Bright Planet continues to operate in all markets as we fall under the essential business category providing solar energy, while taking all necessary precautions to protect our customers and employees. We are experiencing much longer delays on getting projects to PTO due to AHJ's and utilities either shutting down or working with limited staff. Please explain this to customers, and particularly loan customers, that it is very likely their loan payment begins prior to reaching PTO. For additional information and updates on COVID-19, click here.

• Delaying Initial Customer Payments - We are actively working with Sunrun and Sunlight on a solution for payment deferments for new deals to help keep more money in customer's pockets during this time of uncertainty. We will provide more specific details in the coming days on what this will look like.

Funding Updates 

• ACH Enrollment - LoanPal and BPS require our sales partners to be at or below 10% ACH opt-out across all customers. We will be monitoring this very closely at the partner level and if the 10% is not maintained we will have to start limiting who has the ability to sell LoanPal to not jeopardize other sales teams who are being compliant. Please relay this to your sales reps so we can avoid any issues moving forward. 

• Sunlight Soft Credit Check - We continue to see a lot of success with partners utilizing the pre-qualification tool with Sunlight. This can be done both in person and through email, and is a great option as you revisit previous homeowners who failed credit originally. If you don't have access to Sunlight's portal, you can request a login here.

• Sunrun $350 Referral - This is a huge selling tool right now as we navigate through social distancing short term. Going back to previous customers and offering this is a great way to generate new leads. When requesting a proposal, include the referrer in the "Referred By" field on the proposal form and the support desk will add the referral to the new account.  

Market Updates

• 2020 RI FIT Rate LIVE! - The 2020 FIT program is officially open as of April 1! The new 15 year rate is $.2965 (up from $.2845). This is the first ever year over year increase with the FIT program!

BPS Updates

• 2020 Growth -  Q1 2019 to Q1 2020, we have seen a 150% growth in number of installs completed! During the month of March, we were just shy of our largest installing month ever in the history of BPS. Thank you all for the hard work and dedication and we look forward to what we are able to accomplish this year and beyond! 

• Sunrun Online Proposal - Effective April 3, we will be including the link to Sunrun's online proposal tool. This is much more interactive than the standard PDF and has some cool added features, like viewing how many Sunrun customers live in that area and a much cleaner proposal overall with great data on the benefits of solar which will also help as we transition to online/remote selling. 

• BPS Feedback form! - Please submit your feedback HERE! Let us know how we're doing and what we can do to improve!