WHO TO CONTACT AND WHAT THEY CAN HELP WITH
We have many lines of support and it is very helpful to contact the right department for the right reason as it helps keep our systems and process in place, allowing us to move quickly! Also, please note that hours may vary from department to department.
Proposals / Support Desk - 888-997-4469
Initial proposals & revisions before signed agreements (via email)
Credit checks, sending out agreements, scheduling site survey (via phone)
Mon - Fri: 7am-10pm MST
Sat: 7am-10pm MST
Sun: 8am-6pm MST
Account Management - 888-997-4469
accountmgmt@brightops.com
Proposal Review - 888-997-4469
proposalreview@brightops.com
Adjustments to signed agreements, change orders, true-ups, re-roofs (via email)
Sending change orders already approved through email (via phone)
Mon - Fri: 8am-7pm MST
Sat: 10am-6pm MST
For additional information, please review our Proposal Review Guide
