Role of leadership
To help others to become successful
Guide the team
Performance evaluation
Strategic decisions making
Hiring
Tips for success
In any situation, the person who accurately describe reality without blaming will emerge as leader
Communication skill is extremely important otherwise your idea will not be understood and eventually die.
Give 5 mins each day for learning
Podcast
TED talks
Learning courses
Reading on leadership
Watch how you can implement learning to your team
Leaders touch the heart before they ask for hand
Practice empathy
Empathy doesn't mean that you are agreeing. It just means that you are listening
Like you tell that i understand it is painful for you
Handling low performant
If you put lots of time for coaching low performant, you will not get time to work with high performant
Use peer coaching
Direct the person with the online/offline training
Communication to team
Clearly convey what is important to you and what is important for organization
It is not about telling, instead what you convey in your air time which team understands as your interest
Even if you think team is not working well, don't complain to CEO since it means that you are not able to manage your own team
Try to address the issue as a leader
Encourage and appreciate the team whenever possible.
Handling numbers
Always think the purpose of numbers for example sales target numbers
Be realistic and be positive
Never sugar-coat
If team is behind the goal, then
Understand strength of each team
Encourage team to work on strength
Ensure that you trust team and team also trust you
Giving feedback
Prefer 1-1 discussion with team member
Mention how his/her team work can translate to the company success. It will help the person to get motivated that his contribution is useful
Team level work feedback can be given in public as well
For giving negative feedback
Give early as soon as possible since later giving might not be acceptable to person and also harm the org
Offer resources to help person for learning and correct it
If it repeats, then you will have 2nd conversation where you mention how this action affects organization
Handling emotion
Proactively working on emotion is very important
Look backward
Who will be next to handle if person leaves
How to handle the emotion
Handling gossip
To avoid negative gossip, start positive gossip. For example, mention how a person's or team work was so useful and impactful
If someone is spreading negative gossip, address it privately
Also, being too much restrictive will harm you since people will be afraid to talk about you
Adding a team-mate
Talk to new person privately, help him/her to ramp-up
Taking away a team-mate
Talk to the person first privately
then announce to the team
Finding a new talent
Use your network
Also look out of box
Understand that top talent will have choices
Check emotional connection
How person connects to colleague, customer
What excites you to join the role
What excites you to be in the industry
What excites you to be in the company
Be open for negotiation
See where you can be flexible
Performance review
It is one thing which makes both party become anaxious
Performance feedback must not be surprise
Give consistent feedback over the year so that performance review becomes just a summary of these feedbacks
For positive review, talk how to move the person to next level
For negative review, it must not be surprise
The person should already be aware of work issue
Ask person, how you can help him/her
Your feedback should be clear and actionable. Be specific as much as possible
Make time-bounded action
If needed next time, you can involve HR
Handling disruption
Be relaxed. Note that you put oxygen mask yourself before putting for others
Be factual
Tips for knowing that you are leader
Team thinks you as second most important person in your career
First is your spouse
After talking to you, person feels inspired, excited and motivated
Team is watching you. However, it can happen for different reason as well