Many times, we face the situation when a person says sorry after wrong has been done. Sometimes, we are happy with the polite attitude and other time, we feel sad as we feel something more needs to be done to rectify. So, how to handle this situation.
We should understand more about Sorry. When sorry should be accepted and when not. Sorry is the case when wrong-doing happened by mistake/ignorance. If it is due to ignorance, then also it is not acceptable, if mistake is done repeatedly.
Still it depends on the victim of wrong-doing. However, a sensible victim will understand the intention of wrong-doer and forgive him if he deserves so.
In Indian vedic dharma, it is mentioned that third time wrong-doing is not acceptable. I think, this approach makes lots of sense to handle this question
Personal thought