Why collaboration is important nowadays
Company is experience always changing environment
Customer is demanding customized experience. To address it, we need within team collaboration and across the team collaboration
Brings as Innovation advantages
Increases employee satisfaction
Non-collaborative teams works in silos and only interested in Just let me do my job mentality. Silos could be due to making boundaries based on geo region, functional team, department, teams
It has moved from nice to have to must to have corporate stretegy
Personal benefit for collaborative work
Company recognizes people who work across the boundaries
Collaboration tips
Collaboration with customer
Emphatic listening
Social sensitivity. Google study of 100's great team, they found that each team member spoke for almost same amount of time in a meeting
Visual thinking. Use visual means
Run inclusive brainstorming sessions
Initially focus on quantity, not the quality
Divide into two phase
Generating
Evaluating
Use LCS (Like, Concern, solution) approach for evaluating phase
Deal effectively with negativity
Body language
Make eye contact
Smile
Nod the head
Open your body
Lean in
Face people in front
Help team members to make relationship
Room arrangement for collaboration training to team
Round table
Music
Serve food
People discuss everything except business
Remove psychological barrier
Meet team members individually and watch which class he/she belongs
Misers -> Who think that sharing knowledge will reduce his/her power. Tell him below
Keeping knowledge no longer helps
Quickly learning
Sharing
Unlearn
hindsights -> They feel that they can't succeed in new collaborative environment
Create growth mindset
Oracle -> they feel collaboration is waste of time
Make realizes that there are more than one right answers
Work for building trust among team members
First trust on yourself
Kinds of trust within team
Competence based trust. Team member trusts the person who is competent
Helping nature. Team member trusts the person whom he feel will help not harm
Trust with leadership
Before expecting that team trusts you, ensure that team knows, you trust on them
Virtual collaboration tips
Clear expectation
Spend few minutes on personal talk during the long meeting
Ack someone's comment before answering. For example, you have made interesting comment
Use right channel
If things are clear, then use lean channel like email, chat
If things are not clear, then use rich channel like video meeting, call
Aware of cultural differences
Bring cultural conflicts into open. For example, if there is non-english people conversation, then mention how it is difficult for english speaking people who couldn't understand
It is very important since company is becoming more and more diverse with people having varieties of culture
Collaboration tests
Reading the mind in the eyes
Organizational strategy change
Shifting from command N control to influence N inclusion
Company promoting people who work across the boundaries