MEDICAL EMERGENCY RESPONSE PROCEDURES

Always exercise caution as you approach an accident scene. Inspect the scene before entering. Is it safe? If so, assess the status of the victim. Designate someone to notify the Operations Manager and Front Office Reception. Remain with the victim and provide comfort, reassurance and any emergency aid you are able to give until emergency medical technician (EMT) personnel arrive.

Give the Operations Manager/Front Office Reception the following information:

• Location of incident.

• Type of emergency: illness or injury

• Gender of victim.

• Approximate age of victim.

The Operations Manager/Front Office is responsible for calling (dial 8 for an outside line) 911 if the emergency merits it. If someone is not breathing or they have no pulse, and the Warehouse Manager or Front Office Reception is not available to call 911 immediately, YOU must call 911 immediately

The Operations Manager/Front Office Reception will assign an individual to watch for EMT personnel. The assigned individual will direct the EMT to the location of the victim.

If the medical emergency does not warrant immediate outside assistance, first aid kits are located in the office and Operations Manager’s office and directions to the nearest clinic/hospital are located at the front desk and in the Operations Manager’s office.

Once the emergency has been responded to, the Operations Manager or QEH&S Manager must complete an Incident Report. This report will be retained in the EH&S/HR office.