Client Interviews

Client Interview:

Good designers conduct regular interviews and meetings with their client to feedback progress on the project and to get input from them to help keep the project developing in the right direction.

Good designers will also interview users or other relevent people to help them develop their initial ideas.

Now that you have completed your Initial Design Ideas it would be good to get feedback from your User / User Group (Client) about which idea(s) they would like you to develop to manufacture and why. Ideally you would ask your User / User Group (Client) but this is not always possible. The following questions and space to record answers are examples.

You can use these questions and adapt them or write your own.

Example questions:

Which Initial Design do you think is most suitable for my clients needs? Why?

Which Initial Design Idea do you like the most (Aesthetically)? Why?

What changes would you like to see developed? Why?

Discuss in pairs and make notes of the feedback.

Give clear reasons that help in the development of the design. Use descriptive works and phrases to help get you point across.

Make digital notes to help remember what was discussed.

Task

Conduct some interviews with your classmates to simulate a client interview.

Write down and present the information using an app of your choice e.g. google slide, procreate, docs, keynote etc.

When you present your work you should include the following:

Name and description of who you have interviewed and why.
Photographs as evidence of the interview taking place
The interview questions and answers. (you may want to use colour to differentiate between answers and use a key to explain your colour system) or you may want to present data as graphs etc.
A summary paragraph that explains your findings from all of the interviews. Explain any useful ideas that were shared or anything about your ideas that you had not thought of. Explain how the interviews have affected your choice of idea to take forward to the development stage. Explain if you found the interviews useful and how your opinion matches or differs from the people you interviewed.