Contract & Documents

With a permanent employment contract, your salary is made up of a fixed hourly wage plus mileage allowance and a cell phone allowance. Your working hours are fixed and can be between 10 and 40 hours per week.

In addition to your regular income, you will receive a 13th and 14th monthly salary and paid vacation. Tips are an additional bonus.

💡In addition, your wage and social security contributions are deducted directly from your gross salary, so you don't have to worry about them yourself.

Write us a ticket with the subject "Signed copy of contract".
Select "Copy of Contracts, Documents or Lohnset" as the type. 

We will be happy to send you a copy of your signed contract within the next few days!

You will receive your current payslip automatically by email every month. 

If you have lost your payslip, write us a ticket and we will send your payslip again within the next few working days. 

Use the subject "payslip" in your ticket and select "Contract & documents" as the type.

Write us a ticket with the subject "Certificate of employment / employment reference". 

Select the type "Copy of Contracts, Documents or Lohnset". 

We will send you the required documents within the next few days!

If you would like to change your contract type from a permanent service contract to a free one, please write us a ticket.

Permanent employees can resign on the 15th and the last day of a calendar month with one month's notice. 

Please write us a ticket if you want to terminate your contract.

💡Don't forget to return your equipment after your last shift!

As a permanent employee, your contract can be terminated, particulary if...

• you do not fulfil your contractually agreed working hours.

• have more than three unexcused no-shows.

• are repeatedly late for your shifts.

• commit criminal acts such as theft or hit-and-run during your working hours.

• consume alcohol or other drugs during working hours.

• engage in behavior that is detrimental to the business, such as insulting customers, sexually harassing them or making racist remarks.

• have been caught several times without a helmet.

• achieve an acceptance rate of less than 80% for three or more times a month.

• violate the regulations agreed in the contract.

• violate the Code of Conduct.

As the employer, we are entitled to terminate the employment relationship unilaterally on the 15th and last day of a calendar month, subject to the following notice periods:

• in the 1st and 2nd year of service: 6 weeks

• from the 3rd year of service: 2 months

• from the 6th year of service: 3 months

• from the 16th year of service: 4 months

• from the 26th year of service: 5 months

💡Except for terminations during the probationary month. More information below!

In the employment contract between the permanent employees and foodora, there is the possibility to terminate the contract at any time without giving reasons during the first month (probationary month). 

In principle, the contract is limited to a duration of two months. During this time, both the employees and foodora can decide not to continue the contract beyond the two months and communicate this to the other party. If no such decision is communicated, the fixed-term contract automatically converts into an indefinite employment relationship after the two months.

Write us a ticket with the subject "termination confirmation". 

Select "Copy of Contracts, Documents or Lohnset" as the type. 

We will send you your confirmation within the next few days!