Change of Data

Personal data is information about you, like your name or email. It's essential to keep your details accurate!

Write us a Rider Support Ticket in the Rider App to change your address.

Please don't forget to upload your new registration form (Meldezettel) in the app!

To change your phone number, please write us a Rider Support ticket!

Write us a Rider Support Ticket below to change your bank details. Don't forget to attach a document to prove that the bank account belongs to you, e.g. a copy of the front and back of your bank card, bank certificate, etc.

Please make sure to submit your new bank details in time, ideally before the end of the month, so that your salary will be transferred to the correct bank account right away!

Please submit your new email address via this form!

For concerns regarding your fee note, please write a ticket to the Rider support with the subject "Honorarnote ändern"!

We are doing our best to process your request as quickly as possible.

For your email and phone number changes we need up to 1 week.

Your bank detail and address changes will be visible by the end of each month.