IPT 800   KNOWLEDGE MANAGEMENT

Module 1: Understanding Knowledge Management

• What is Knowledge

• What is Knowledge Management

• A Brief History

• Applications in the Workplace

Module 2: Dos and Don’ts

• Data, Information, and Knowledge

• The Tacit Mode

• The Explicit Mode

• Identifying Conversion Categories

Module 3: The Knowledge Management Life Cycle

• Understanding Episodes

• Acquisition

• Knowledge

• Integration

Module 4: The New Knowledge Management Paradigm

• Paradigms of the Past

• The New Paradigm

• Implications and Applications

• The Knowledge Management Endgame

Module 5: Knowledge Management Models

• The Nonaka and Takeuchi Model (SECI)

• Wiig Model

• Kakabadse Model

• Boisot Model

Module 6: Building a Knowledge Management Rationale

• Why Rationale is Necessary

• Building a Business Case

• Finding Success Stories

• The Commoditization /Customization Model

Module 7: Customizing Knowledge Management Definitions

• Components of a Knowledge Management Definition

• Customizing the Components

• Sample Definitions

• Creating a KMBOK