In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
This Creative Problem Solving course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered.
Indentify types of information to gather and key questions to ask in problem solving
Identify and use four different problem definition tools
Write concrete problem statements
Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
Perform a final analysis to select a solution
Understand the need to refine the shortlist and redefine it
Evaluate and adapt solutions to reality
This course is for those who want to understand:
problems and the creative problem solving process
the roles that fact and intuition play in selecting a solution
and identify the importance of defining a problem correctly
how to identify the tasks and resources necessary to implement solutions
how to use basic brainstorming tools to generate ideas for solutions
Module 1: The Problem Solving Method
What is a Problem?
What is Creative Problem Solving?
What are the Steps in the Creative Solving Process?
Module 2: Information Gathering
Understanding Types of Information
Identifying Key Questions
Methods of Gathering Information
Module 3: Problem Definition
Defining the Problem
Determining Where the Problem Originated
Defining the Present State and the Desired State
Stating and Restating the Problem
Analyzing the Problem
Writing the Problem Statement
Module 4: Preparing for Brainstorming
Identifying Mental Blocks
Removing Mental Blocks
Stimulating Creativity
Module 5: Generating Solutions
Brainstorming Basics
Brainwriting and Mind Mapping
Duncker Diagrams
The Morphological Matrix
The Six Thinking Hats
The Blink Method
Module 6: Analyzing Solutions
Developing Criteria
Analyzing Wants and Needs
Using Cost/Benefit Analysis
Module 7: Selecting a Solution
Doing a Final Analysis
Paired Comparison Analysis
Analyzing Potential Problems
Module 8: Planning Your Next Steps
Identifying Tasks
Identifying Resources
Implementing, Evaluating, and Adapting
Module 9: Recording Lessons Learned
Planning the Follow-Up Meeting
Celebrating Successes
Identifying Improvements
Wrapping Up
Q & A
Action Plan
If you'd like to learn more, choose the 'Buy This Course' button below and you'll be taken to the course enquiry page where you can WhatsApp us.