SMC 401 FUNDAMENTALS OF THE SALES PROCESS
SMC 401 FUNDAMENTALS OF THE SALES PROCESS
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An interactive 2-day course for those looking to learn the fundamentals of sales so that they can achieve excellent revenue generation in their business
An interactive 2-day course for those looking to learn the fundamentals of sales so that they can achieve excellent revenue generation in their business
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.
This Sales Fundamentals course will give you an understanding of the basic sales process, plus some basic sales tools, that you can use to seal the deal, no matter what the size of the sale. You will become more confident, be able to handle objections, and learn how to be a great closer.
Objectives
Objectives
Make an effective pitch
Handle objections
Follow up on sales
Set sales goals
Manage sales data
Use a prospect board
This Course Is For
This Course Is For
This course is for those who want to:
understand the language of sales
prepare for a sales opportunity
begin the discussion on the right foot
seal the deal
Outline
Outline
Module 1: Understanding the Talk
Types of Sales
Common Sales Approaches
Glossary of Common Terms
Module 2: Getting Prepared to Make the Call
Identifying Your Contact Person
Performing a Needs Analysis
Creating Potential Solutions
Module 3: Creative Openings
A Basic Opening for Warm Calls
Warming up Cold Calls
Using the Referral Opening
Module 4: Making Your Pitch
Features and Benefits
Outlining Your Unique Selling Position
The Burning Question That Every Customer Wants Answered
Module 5: Handling Objections
Common Types of Objections
Basic Strategies
Advanced Strategies
Module 6: Sealing the Deal
Understanding When It’s Time to Close
Powerful Closing Techniques
Things to Remember
Module 7: Following Up
Thank You Notes
Resolving Customer Service Issues
Staying in Touch
Module 8: Setting Goals
The Importance of Sales Goals
Setting SMART Goals
Module 9: Managing Your Data
Choosing a System That Works for You
Using Computerized Systems
Using Manual Systems
Module 10: Using a Prospect Board
The Layout of a Prospect Board
How to Use Your Prospect Board
A Day in the Life of Your Board
Wrapping Up
Q & A
Action Plan
If you'd like to learn more, choose the 'Buy This Course' button below and you'll be taken to the course enquiry page where you can WhatsApp us.
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