In 2023, retail e-commerce sales reached approximately $5.8 trillion worldwide. By 2027, e-commerce revenues are expected to approach $8 trillion. This huge market encompasses traditional e-commerce, as well as m-commerce (which is growing faster than any other sector) and location-based e-commerce.
As the global Internet population continues to grow, electronic commerce is growing as well. This two-day program will teach you how to develop, market, and manage an e-commerce business, giving them a crucial advantage in today’s competitive market.
Describe what the terms e-commerce and m-commerce mean
Develop an e-commerce business plan
Evaluate e-commerce software options
Build an online store with product pages, supporting features, a shopping cart, and an effective checkout process
Test, launch, and update e-commerce sites
Design engaging, responsive web content
Use appropriate tools to track key e-commerce metrics
Identify and optimize supporting e-commerce activities
Protect intellectual property
Identify the rules and regulations that will govern e-commerce businesses
This course is for those who want to:
create a marketing plan with all the essential elements
market their online store using social media and other appropriate channels
use discounts and promotions to market their e-commerce business
understand what security and privacy issues face e-commerce businesses
with security and privacy issues, handle customers’ information accordingly
understand e-commerce payment options and choose appropriate options
Module 1: Getting to Know E-Commerce
What is E-Commerce?
The Six Models
The Language of E-Commerce
Module 2: E-Commerce Building Blocks
What’s Your Goal?
The E-Commerce Business Plan
Making Connections
Module 3: Software Options and Solutions
Looking at the Options
Test Driving
Module 4: Building Your Online Store
Your Internet Address
Navigating Through Your Site
Building Effective Product Pages
Shopping Cart Features
Optimizing the Checkout Process
Additional Site Elements
Module 5: The Finishing Touches
Testing, Launching, and Updating
Making Connections
Module 6: Creating an Engaging User Experience
Designing Engaging Web Content
Building Relationships
Making Connections
Module 7: Transaction Management
Credit and Debit Cards
Online Payment Systems
Mobile Payment Systems
Module 8: M-Commerce
The Growth of Mobile Commerce
M-Commerce Retailers
Strategies for Success
What Does the Future Hold?
Module 9: E-Commerce Analytics
Key Metrics
Tools to Track Data
Making Connections
Module 10: Supporting Your E-Commerce Business
Making Connections
Debrief
Module 11: Marketing Your E-Commerce Business
Creating a Marketing Plan
Essential E-Commerce Marketing Channels
Marketing with Social Media
Making Connections
Creating Promotions that Make You Money
Module 12: Security and Fraud Awareness
Protecting Your Customers and Your Business
Intellectual Property on the Internet
Module 13: Rules and Regulations
Trade Rules and Regulations
Privacy Regulations
Making Connections
Wrapping Up
Q & A
Action Plan
If you'd like to learn more, choose the 'Buy This Course' button below and you'll be taken to the course enquiry page where you can WhatsApp us.