NOTE: this workflow is old and needs updated -- keeping it here cause we may want it again at some point
If you're unsure what your assignment / assigned posts are, log into Airtable (careful: be sure to use the company login!)
Usually, we use the "social media planning + design" base, but during fundraising campaigns we use the "campaign + event planning" base
If you are still unsure or need the company login, check in with Cassie.
Notes About Your Airtable Views
All your post assignments are listed in your Airtable View
Draft your copy directly in Airtable and upload any graphics you’ve created as well
Once you’ve completed a post, mark its Status as “Drafted”
Let Cassie know you have content that is ready in AT
Cassie will then edit your post on the Due Date, schedule the post and update the post’s Status accordingly
Posts that you have yet to complete will always show in both your Airtable views
When a post is edited, staged, scheduled, sent or posted, it will no longer appear on your view
Calendar Views: Dates when posts appear indicate the post’s due date — AKA when you need to turn your posts into Marisa (always Monday morning)
List Views: Posts are grouped by Month and Due Date
This is only necessary IF it's the type of post that needs a graphic. BUT, you almost always have to make a graphic for Instagram regardless of whether it's a link share on Facebook/Twitter.
We use Canva to create graphics. It's super easy, even if you're not a graphic designer!
If you need the company login, let Cassie know!
We have a "Matter" folder within our "designs" where you can find all of the Matter graphics, including templates
Please refer to the assets table in Airtable to access examples and templates for all types of posts.
Our branding is already pre-set in there! So, our brand colors, logos, etc. are all in there.
If you're making a post such as a breaking news post, swift scoop, team highlight, or vocab term - those are all graphics we have templates for within Canva already.
Try to start with the ask or put it in the first sentences.
All media must be in line with Matter's brand guidelines.
INSTAGRAM:
Photos —
Should be square at 1080x1080px
Videos —
Can be up to 60 seconds long
Bitrate of up to 5Mbps
Frame rates must be 23fps or more
Graphics —
Should be square at 1080x1080px
Less than 5MB in order to upload to Hootsuite
Be sure to write captions including alt-text when possible (that means pasting the graphic text into the post copy and explaining any photos or visual aspects as well). See this guide to alt text.
GIFs —
Not allowed :(
TWITTER:
Photos —
Should be rectangular at 1200x628px
Videos —
Supports up to 1280px wide
Graphics —
Should be rectangular at 1200x628px
Less than 5MB in order to upload to Hootsuite
GIFs —
Allowed
FACEBOOK:
Photos —
Can be either square (1080x1080px) or rectangular (1200x628px)
Videos —
Up to 240 minutes long
Supports almost all size ratios
Live videos get most engagement
Graphics —
Can be either square (1080x1080px) or rectangular (1200x628px)
Less than 5MB in order to upload to Hootsuite
GIFs —
Allowed
Magazine texture, ripped paper, newspaper, tape, fractured
OUR BRAND IS
a bit grungy/zine-y
brutalist mixed with memphis
Our visual brand is not:
pretty / cutesy
overly clean
COLOR
Only use two of our colors in a graphic unless absolutely necessary. You can add in secondary colors if needed.
Purple: #6d2563
Teal: #005b52
Gold: #dd9910
Rose: #f7cac9
Black: #000000
White: #ffffff
TYPOGRAPHY
Always use our fonts:
Roboto
Lato
Bitter
PHOTOS
Sometimes look better when made B&W or greyscale when used in tandem with other graphic elements that are colorful
GRAPHIC TEMPLATES
Use the below templates for posts when applicable. To use the templates, click the link associated with the platform you need a graphic for, click the bottom-left buttons and click "Make a copy". From there, you can edit the template to fit whatever you need.
Opening of post - think about a grabbing hook or lede when writing copy
Starting with quotes for captions
Having locally-focused statistics gets more attention
ICYMI for past things grabs attention
Personalized questions
Large dollar amounts
Include "link in bio" language and social media manager double checks that link is in bio
Include hashtags about #topics in-text when possible
e.g. "#ColumbusPolice deployed tear gas and other chemical agents on protesters multiple times in May and June."
If the copy includes a link, do not include a graphic
Helps drive traffic to the link, in most cases
EXCEPTION: Static pages on our website do not have header images. Include media for these links.
Our website stories/articles perform well.
Character count is 280, so be mindful, especially when sharing links
Can us bit.ly to shorten link URLs
If the copy includes a link, do not include a graphic
Helps drive traffic to the link, in most cases
EXCEPTION: Static pages on our website do not have header images. Include media for these links.
On Threaded tweets:
If your tweet must be longer, separate it into a thread
Very rarely should a donation or newsletter ask be at the end of a thread
Format threaded tweets as follows:
e.g.: "This is the first #tweet in the thread. (1/2)" , "This is the second tweet in the #thread. (2/2)"
Our website stories/articles perform well.
Post copy, especially for editorial posts, should generally comply with AP style, but for certain circumstances on certain platforms (especially Twitter), there are valid reasons to break it.
i.e. it's Quicker to do $440K and 4 years - justified reason to break it
Post copy on marketing materials isn't as strict to AP.
Try to start with the ask or put it in the first sentences.
Numbers
Headlines: $440K
Stories: $440,000 or $4.4 million
Attributing
“According to” is referring to content, not a person - use “said” or “explained” for a person.
Usually, “[title] [name] said” vs. “said [name], [title]”, but sometimes can be quicker to do latter especially on Twitter
Say “[source] told [our reporter]”
Always double check that you have tagged the correct accounts when tagging other users or organizations on social media.
Log into Airtable and add the copy and graphic into the appropriate table. Once your draft is complete, change the "status" to "drafted"
Ping Cassie - or whoever is editing your content - to let them know you've completed your draft.
Ping Cassie - or whoever is editing your content - to let them know you've completed your draft.
Ping Cassie - or whoever is editing your content - to let them know you've completed your draft.
Edit your posts in Airtable with the suggestions from the editor. Let the editor know if you have any questions.
If the creator is newer @ writing copy etc., give them edits to do the edits themselves so they can learn
If the creator is experienced and it’s not something they do repeatedly, just make the edit
if it is repeated, then go ahead and let them know
Ultimately, consider the time involved in giving edits vs. value of that person seeing the edits
Email or Slack message the manager to let them know the posts are edited and ready for scheduling.
Give them a quick once-over to make sure everything looks okay.
Give them a quick once-over to make sure everything looks okay.
Log into HootSuite and schedule the posts.
Below is a summary of the different types of posts we put out. Please refer to the assets table in Airtable to access examples and templates for all types of posts.