Matter’s audience is first and foremost determined geographically. Columbus, Ohio has been steadily climbing the ranks in terms of size, most recently claiming the title of 14th largest in the nation and the fourth fastest growing. Central Ohio includes ten of Ohio’s eighty-eight counties and has a population of about 2 million, according to 2017 Census estimates. The region is projected to grow by one million by 2050.
Below, three major audience personas are outlined. However, they have some commonalities:
They believe in the importance of quality journalism for a sustainable democracy
They are interested in the affairs of their community
They are disillusioned or dissatisfied with traditional media
They value humanizing storytelling and contextualization
They value independent media
Civically-minded millennials and Gen Z make up the first audience segment. They are students and young professionals interested in consuming information digitally about the areas they live. This persona is educated and prefers innovation, creativity and alternative ways to consume news and information. The rate of online news use for those under 50 is still increasing 2 to 3 percent per year, while their rate of television news use is decreasing by between 4 to 10 percent, according to Pew Research.
Central Ohio is home to one of the highest concentrations of higher education in the nation. Ohio State University, one of the largest universities in the nation, is in Columbus. There are approximately 45 or more higher education institutions in central Ohio, not including their various branches.
Labelled as Activists and Advocates on Google Analytics.
The second segment of our audience is engaged older residents. This category would include local community leaders and residents who have lived in Columbus or the area for much of their lives. They are invested in their communities and the city and care about issues affecting those living in the city, even if it does not directly affect them. They have likely been getting their news from traditional sources, but they are also often interested in investigative coverage, which is increasingly out of reach due to reductions in the number of local journalists.
Additionally, they want digital content, despite the stereotype that says they prefer old forms of media like physical newspapers. Many studies have found that older Americans are the primary drivers of the recent growth in mobile news. There was a 10 percent increase in those 65 and older who accessed online news in 2016, compared with a 6 percent increase amongst those ages 50-64, according to Pew Research.
Labelled as Engaged Residents on Google Analytics.
Ignored and underserved audiences such as people of color, queer people and those with less education and access to technology are the third audience segment. Those in this segment may or may not be civically-minded, but they are interested in gaining more information about the issues that affect them. Moreover, GMM’s content will provide easily digestible context, providing learning opportunities for those who may not have equal educational opportunities otherwise.
Matter’s lack of paywall will make content more financially accessible. According to a Poynter investigation, those with high school or less education follow local news at higher rates than those with college degrees. Digital news consumption increased by 9 percent in 2016 amongst nonwhites as well as those with a high school degree or less. These numbers parallel data which shows these groups have also increased in how much they get news on social media.
Labelled as TK on Google Analytics.