For optimal success, use this reference guide while interacting with the SensoScientific Cloud Portal.
Initial login credentials can be found in your shipment package. Keep in mind, Passwords and Usernames are case-sensitive.
If the equipment is not working properly, you have the option to suspend the node. This will stop alarm notifications for the designated duration.
System Admins must enable Admin Audit Report in the Global Settings for the Audit Report icon to appear.
RMA Labels are automatically uploaded by the SensoScientific Technical Support Team.
Please allow 24 hours for the Technical Support Team to respond to your ticket.