For optimal success, use this reference guide while interacting with the SensoScientific Cloud Portal.
Initial login credentials can be found in your shipment package. Keep in mind, Passwords and Usernames are case-sensitive.
Ensure the user’s notifications are turned ON to receive email, phone, SMS, and fax notifications.
Ensure the Global Alarms are turned ON to receive node alarms and notifications.
Please allow 24 hours for the Technical Support Team to respond to your ticket.