Retail management is about understanding customer needs and helping them buy products. It can reform unorganized shopping places into organized ones. Examples of retail chains in India are Hypercity, Big Bazaar, Spencers, and DMart.

• Improves operational efficiency through optimizing the retail process.

• Manages day-to-day store operations.

• Provides seamless customer experience.

• Achieves or overachieves sales target.

• Deals with customer queries and complaints.

• Monitors stock level, pricing and new purchases.

• Ensures compliance with health and safety legislation.

• Prepares promotional materials, marketing materials and displays.

• Prepares sales and revenue report and forecast.

• Career Path 1:

  • 12th in any stream

  • BBA

  • MBA in Retail Management

• Career Path 2:

  • 12th in any stream

  • BBA

  • Post Graduate Diploma in Retail Management

• Career Path 3:

  • 12th in any stream

  • Diploma in Retail Management

• Marketing Analytics and Retail Business Management

• Channel Management and Retailing

• Introduction to Retail Management

• Sales Management

• Inventory management

• People management

• Customer service

• Organizational skills

• Customer Care Executives

• Department Manager

• Image Promoter

• Merchandise Manager

• Merchandiser Analyst

• Retail Buyer

• Store Manager

• Supply Chain Distributer

• Warehouse Manager

• Brand Manager

• Marketing Executive

• Retail Manager

• Demand for Retail Management is high.

• Salary levels for Retail Management are high. For freshers, the average salary is more than 5 lakhs.

• Fees levels of the course are medium. To pursue this course, students need to spend 3 to 4 lakhs.

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• Nirma University - NU, Ahmedabad

• Symbiosis International University - SIU, Pune

• Jamia Millia Islamia University-JMI, New Delhi

• Jamia Hamdard University, New Delhi

• Guru Gobind Singh Indraprastha University - GGSIPU, New Delhi

• Symbiosis Centre for Management Studies - SCMS, Pune

• Shree Guru Gobind Singh Tricentenary University - SGT, Gurgaon

• ICFAI Foundation for Higher Education - IFHE, Hyderabad

• SP Jain School of Global Management -SPJSGM, Mumbai

• Banasthali Vidyapith, Jaipur

For Post Graduation:

• Indian Institute of Management - IIMB, Bangalore

• Indian Institute of Management - IIMC, Kolkata

• Indian Institute of Management - IIM, Lucknow

• Xavier Labour Relations Institute - XLRI, Jamshedpur

• University of Delhi, Faculty of Management Studies - FMS, New Delhi

• Indian Institute of Management - IIMK, Kozhikode

• Management Development Institute - MDI, Gurgaon

• Indian Institute of Foreign Trade - IIFT, New Delhi

• SP Jain Institute of Management and Research - SPJIMR, Mumbai

• Institute of Management Technology - IMT, Ghaziabad