Windows Freezing

ALL Windows in windows 10 will Freeze.

Mouse clicks do nothing.

Both Keyboards do nothing (Bluetooth and USB Wired)

BUT mouse pointer movement still works on wired USB mouse only (Not on Bluetooth mouse)

Must reset computer.

Upon reset bluetooth is still dead so I have to restart again from wired mouse.

Nothing in event log other than unexpected restart caused by me.

This makes me think it's disk related as nothing is reported in event viewer, but mouse still moves!

Re-Plugging in USB2 keyboard does nothing.

For a little I though it was Armoury Crate related.

This problem started ONLY after I started using argb header with Armoury Create.

When windows freezes so do the lights. They all stop moving.

After using uninstall tool I could have sworn it froze but maybe I needed to reboot.

However Problem occured playing in Trident Z lighting software as well with Armoury Crate uninstalled.

But then I noticed I left the Cooler Master argb Software installed.

Just removed that as well.

I don't think they play nice with each other.

Gotta have something to do with PCIE 4.0 980 NVME SSD

https://us.community.samsung.com/t5/Monitors-and-Memory/980-Pro-WIndows-10-lock-ups/m-p/1817633#M7675

PowerOptions

From what I've read nvme SSD's can have issues when lower power mode is enabled.

This is my main desktop so I don't care about going into lower power mode.

Under Advanced Power Options

Set to High Performance.

Change Plan Settings

Put computer to sleep Never

Turn Off DIsplay 30 Mins.

Advanced Power settings

Turn off Hard Disk after 60 Minutes

Sleep After Never

Hibernate After Never

USB Settings

USB selective Suspend Setting

Disabled

PCI Express

Link State Power Management

OFF

I think the Link State Power Management might be the most important since we are on PCI Express BUS 4.0 X 4

Change What the Power Buttons Do

When I press Power Button ShutDown

When I press Sleep Button Do Nothing

Uncheck Turn On Fast StartUp

Uncheck Sleep

Uncheck Hibernate

StorAHCI.sys

According to this link we should not be using generic windows StorAHCI.sys.

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance-winpc/windows-10-freezes-but-mouse-still-moves/ef16b724-5afb-43c6-9319-f48997a1c1c4

But he lies because from what I read AMD does not supply AHCI driver for years. Only if you need RAID. So ignore. We ARE Supposed to use Microsoft generic driver.

https://forums.guru3d.com/threads/windows-line-based-vs-message-signaled-based-interrupts-msi-tool.378044/

My guess is that disabling MSI would be dum. Until I am sure it's the problem I am not wasting my time.

My Regedit

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&20e120c7&0&010A]

"DeviceDesc"="@mshdc.inf,%pci\\cc_010601.devicedesc%;Standard SATA AHCI Controller"

"LocationInformation"="@System32\\drivers\\pci.sys,#65536;PCI bus %1, device %2, function %3;(2,0,1)"

"Capabilities"=dword:00000000

"Address"=dword:00000001

"ContainerID"="{00000000-0000-0000-ffff-ffffffffffff}"

"HardwareID"=hex(7):50,00,43,00,49,00,5c,00,56,00,45,00,4e,00,5f,00,31,00,30,\

00,32,00,32,00,26,00,44,00,45,00,56,00,5f,00,34,00,33,00,45,00,42,00,26,00,\

53,00,55,00,42,00,53,00,59,00,53,00,5f,00,31,00,30,00,36,00,32,00,31,00,42,\

00,32,00,31,00,26,00,52,00,45,00,56,00,5f,00,30,00,30,00,00,00,50,00,43,00,\

49,00,5c,00,56,00,45,00,4e,00,5f,00,31,00,30,00,32,00,32,00,26,00,44,00,45,\

00,56,00,5f,00,34,00,33,00,45,00,42,00,26,00,53,00,55,00,42,00,53,00,59,00,\

53,00,5f,00,31,00,30,00,36,00,32,00,31,00,42,00,32,00,31,00,00,00,50,00,43,\

00,49,00,5c,00,56,00,45,00,4e,00,5f,00,31,00,30,00,32,00,32,00,26,00,44,00,\

45,00,56,00,5f,00,34,00,33,00,45,00,42,00,26,00,43,00,43,00,5f,00,30,00,31,\

00,30,00,36,00,30,00,31,00,00,00,50,00,43,00,49,00,5c,00,56,00,45,00,4e,00,\

5f,00,31,00,30,00,32,00,32,00,26,00,44,00,45,00,56,00,5f,00,34,00,33,00,45,\

00,42,00,26,00,43,00,43,00,5f,00,30,00,31,00,30,00,36,00,00,00,00,00

"CompatibleIDs"=hex(7):50,00,43,00,49,00,5c,00,56,00,45,00,4e,00,5f,00,31,00,\

30,00,32,00,32,00,26,00,44,00,45,00,56,00,5f,00,34,00,33,00,45,00,42,00,26,\

00,52,00,45,00,56,00,5f,00,30,00,30,00,00,00,50,00,43,00,49,00,5c,00,56,00,\

45,00,4e,00,5f,00,31,00,30,00,32,00,32,00,26,00,44,00,45,00,56,00,5f,00,34,\

00,33,00,45,00,42,00,00,00,50,00,43,00,49,00,5c,00,56,00,45,00,4e,00,5f,00,\

31,00,30,00,32,00,32,00,26,00,43,00,43,00,5f,00,30,00,31,00,30,00,36,00,30,\

00,31,00,00,00,50,00,43,00,49,00,5c,00,56,00,45,00,4e,00,5f,00,31,00,30,00,\

32,00,32,00,26,00,43,00,43,00,5f,00,30,00,31,00,30,00,36,00,00,00,50,00,43,\

00,49,00,5c,00,56,00,45,00,4e,00,5f,00,31,00,30,00,32,00,32,00,00,00,50,00,\

43,00,49,00,5c,00,43,00,43,00,5f,00,30,00,31,00,30,00,36,00,30,00,31,00,00,\

00,50,00,43,00,49,00,5c,00,43,00,43,00,5f,00,30,00,31,00,30,00,36,00,00,00,\

00,00

"ClassGUID"="{4d36e96a-e325-11ce-bfc1-08002be10318}"

"Service"="storahci"

"Driver"="{4d36e96a-e325-11ce-bfc1-08002be10318}\\0000"

"Mfg"="@mshdc.inf,%ms-ahci%;Standard SATA AHCI Controller"

"ConfigFlags"=dword:00000000

"ParentIdPrefix"="5&3955aa6&0"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&20e120c7&0&010A\Device Parameters]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&20e120c7&0&010A\Device Parameters\Interrupt Management]

"0x00000010"=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&20e120c7&0&010A\Device Parameters\Interrupt Management\Affinity Policy]

"0x00000010"=""

"DevicePolicy"=dword:00000005

"DevicePriority"=dword:00000003

"GroupPolicy"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&20e120c7&0&010A\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties]

"0x00000010"=""

"MSISupported"=dword:00000001

"MessageNumberLimit"=dword:00000008

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&20e120c7&0&010A\Device Parameters\Interrupt Management\Affinity Policy - Temporal]

"TargetGroup"=dword:00000000

"TargetSet"=hex(b):ff,ff,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&20e120c7&0&010A\Device Parameters\Interrupt Management\Routing Info]

"Flags"=hex(4):02

"StaticVector"=dword:0000001d

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&20e120c7&0&010A\Device Parameters\StorAHCI]

"LogPageInfo00"=hex:0a,00,0a,00,01,00,00,00,01,00,00,00,01,04,00,00,01,00,00,\

00,01,04,01,00,01,00,00,00,01,30,00,00,01,00,00,00,01,30,03,00,01,00,00,00,\

01,30,08,00,01,00,00,00,00,30,09,00,01,00,00,00,01,25,00,00,01,00,00,00,01,\

12,00,00,01,00,00,00,01,13,00,00,01,00,00,00,00,00,00,00,00,00,00,00,00,00,\

00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\

00,00,00,00,00,00,00,00,00,00,00,00,00,07,00,00,00,07,00,00,00,37,00,00,00,\

10,00,00,00,08,00,00,01,01,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,25,\

00,00,00,00,00,00,00

"LogPageInfo01"=hex:0a,00,0a,00,01,00,00,00,01,00,00,00,01,04,00,00,01,00,00,\

00,01,04,01,00,01,00,00,00,01,30,00,00,01,00,00,00,01,30,03,00,01,00,00,00,\

01,30,08,00,01,00,00,00,00,30,09,00,01,00,00,00,01,25,00,00,01,00,00,00,01,\

12,00,00,01,00,00,00,01,13,00,00,01,00,00,00,00,00,00,00,00,00,00,00,00,00,\

00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\

00,00,00,00,00,00,00,00,00,00,00,00,00,07,00,00,00,07,00,00,00,37,00,00,00,\

10,00,00,00,08,00,00,01,01,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,25,\

00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&20e120c7&0&010A\Device Parameters\StorPort]

"EnableIdlePowerManagement"=dword:00000001

"AdapterGuid"=hex:c7,66,7d,d0,ae,9f,eb,11,97,76,80,6e,6f,6e,69,63

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&20e120c7&0&010A\LogConf]

"BasicConfigVector"=hex(a):c8,00,00,00,05,00,00,00,02,00,00,00,20,00,00,00,00,\

00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,01,00,01,00,05,00,00,00,01,03,\

01,00,80,00,00,00,00,00,02,00,01,00,00,00,00,00,d8,fc,00,00,00,00,ff,ff,d9,\

fc,00,00,00,00,08,03,01,00,80,00,00,00,00,00,02,00,00,00,02,00,00,00,00,00,\

00,00,00,00,ff,ff,ff,ff,00,00,00,00,00,81,01,00,00,00,00,00,01,00,00,00,05,\

00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,01,02,01,00,03,00,\

00,00,fe,ff,ff,ff,fe,ff,ff,ff,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\

00,08,02,03,00,00,00,00,00,00,00,00,00,ff,ff,ff,ff,00,00,00,00,00,00,00,00,\

00,00,00,00,00,00,00,00

"BootConfig"=hex(8):01,00,00,00,05,00,00,00,02,00,00,00,01,00,01,00,01,00,00,\

00,03,01,80,00,00,00,d8,fc,00,00,00,00,00,00,02,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_1022&DEV_43EB&SUBSYS_10621B21&REV_00\4&20e120c7&0&010A\Control]

"FilteredConfigVector"=hex(a):c8,00,00,00,05,00,00,00,02,00,00,00,20,00,00,00,\

00,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,01,00,01,00,05,00,00,00,01,\

03,01,00,80,00,00,00,00,00,02,00,01,00,00,00,00,00,d8,fc,00,00,00,00,ff,ff,\

d9,fc,00,00,00,00,08,03,01,00,80,00,00,00,00,00,02,00,00,00,02,00,00,00,00,\

00,00,00,00,00,ff,ff,ff,ff,00,00,00,00,00,81,01,00,00,00,00,00,01,00,00,00,\

05,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,01,02,01,00,03,\

00,00,00,fe,ff,ff,ff,fe,ff,ff,ff,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\

00,00,08,02,03,00,00,00,00,00,00,00,00,00,ff,ff,ff,ff,00,00,00,00,00,00,00,\

00,00,00,00,00,00,00,00,00

"AllocConfig"=hex(8):01,00,00,00,05,00,00,00,02,00,00,00,01,00,01,00,03,00,00,\

00,03,01,80,00,00,00,d8,fc,00,00,00,00,00,00,02,00,00,00,00,00,81,01,00,00,\

01,00,00,00,05,00,00,00,00,00,00,00,00,00,00,00,02,01,03,00,00,00,01,00,fe,\

ff,ff,ff,00,00,00,00,00,00,00,00

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