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Tasks have severities to help you prioritise them in the task inbox. The most severe tasks show up at the top of the inbox.
Some severities are set by the system, while others can be configured.
Grades
Grades
Critical
Critical
Incidents
Road Traffic Collisions
Food Complaints
Major
Major
Safety Observations
Corrective actions from checklists
Corrective / Preventative Actions
Hazard Spots
'to do' tasks for assets e.g. checklists
Minor
Minor
'to do' tasks for employees e.g. training
Advisory
Advisory
'Something Else' reports
Configurable Severities
Configurable Severities
You can configure severities for the following 'to do' tasks:
Training
E-learning
Checklists (site / employee / asset) and any raised actions (they can be customised per question)
Documents (site / employee / asset)
Changing Severity of an Existing Task
Changing Severity of an Existing Task
To change the severity of an existing task:
Click 'Edit' next to the task title:
Select a new severity from the drop-down box.
Changing Severity of Future 'to do' Tasks
Changing Severity of Future 'to do' Tasks
To change the severity of tasks that will be generated in the future you would need to update either the training or E-learning (either form role requirements or the template pages) or for checklists you can do this from the manage checklists page.
To change the default severities of reported events please contact Opus.
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