Subscribing to Notifications:  Email + In-System 

Introduction

Notifications keep you informed about what matters to you.

There are two types of notifications that you can subscribe to on Opus Compliance Cloud:

1. Events Notifications -  alerts to important events such as accidents logged or corrective action created. You can receive these notification in-system alone or via in-system and email.

2. Task Notifications  - in system alerts to things like task updated or assigned or the creation of any new tasks (if you have opted in to). This includes any event notifications you have subscribed to.

Important - you must actively opt-in to receive email notifications, they cannot be automatically setup for you.

Event Notifications

Multi Sites

For users managing multiple sites, subscribing at the highest accessible level is recommended. If you do this you will receive notifications for the site you subscribe to and all sites beneath it. 

If you want notifications at just some sites, then just subscribe separately at each one.

Important  - if you change site access for a user, they'll need to re-subscribe to notifications at their new site.

How to Subscribe to Event Notifications

From your site inbox, locate 'Open unassigned tasks' and to the right click 'All Tasks for [your site name]'.

You will be taken to the subscription page showing a list of things you can choose to be notified about. The selection of things available depends on the report templates your organisation has configured, so your list may vary.

Note - you will get notifications for historic reports if they are subsequently updated with labels which match the notifications you have selected.

Task Notifications for Any New task

You can also choose to subscribe to in-system notifications for any new tasks added to your site. This includes scheduled 'To do' reminder tasks such as training and monthly checks due:

There is no email option for 'Anything' as we don't want to drown you in separate emails for each individual new task If you want to get a summary email notification for all new tasks - make sure you follow the steps in the 'Task Notifications - Digest Emails' section below.

Looking to subscribe to notifications for your employee dashboard?

If you are a manager and you have already subscribed to all tasks at your site, there is no need to add this as you will get the notification as the task lands in your site inbox

Similar to subscribing to task notifications on a company site (shown in the steps above), you can also subscribe to tasks that show in your employee inbox. 

Configure your notification preferences and select "Save Changes", as shown below- If you are unsure, select 'Always' to be sure you don't miss anything. 

NB If you want to get email notifications for new tasks in you employee dashboard - make sure you follow the steps in the 'Task Notifications - Digest Emails' section below.

Viewing Your Current Subscriptions

Digest Email for Task Notifications

On the 'My Subscriptions' page, you can opt to receive a summary email of unread in-system task notifications.

Task notifications include updates on specific tasks that you are a participant of - either by creating the task or by commenting on them. You will also get task notifications where you have subscribed to get event notification email alerts for that type of task. And lastly if you have turned on task notifications for any new task you will see these here.

Note - The timing for your digest email is determined by when you save your setting; you will be emailed at the same time of day at which you saved the setting, and on the same day of the week if you selected Weekly emails. 

e.g. If at 11am you save your choice to be emailed Daily, then you will be emailed daily at 11am. If at 2pm on Monday you save your choice to be emailed Weekly, then you will be emailed at 2pm each Monday.

To change the scheduled day or time, turn the digest email off, and then turn it on again at your desired time.