Quality improvement

Reassessing Quality Assessment — The Flawed System for Fixing a Flawed System

https://www.nejm.org/doi/full/10.1056/NEJMms2200976 

What was the secrete of your success? “It was easy, Don,” she replied. “I lied.” 

Linking QI metrics to financial payments can lead to unintended consequences 

Health inequity

Patient autonomy 

System factors