consultation tools
Stott & Davies
Stott & Davies
Facilitative response:
Facilitative response:
Facilitates patient's responses verbally and non-verbally e.g.
use of encouragement: 'Thanks, that's really helpful to know'
silence: don't say anything
repetition(echo): patient says 'that was painful'...you say 'painful?'
paraphrasing:
interpretation:
Use open and closed questions. Fink the goldilock zone.
Use open and closed questions. Fink the goldilock zone.