The Retention Alerts (Early Warning) process allows faculty to identify students struggling with personal, academic and financial issues, preventing them from attending and/or participating in their classes. Creating a retention alert is the first step for the college to engage with students about the support and resources to help them succeed, determine their needs and get back on track.
How do I submit a Retention Alert? The following document, Retention Alert - ARIES will guide you through the process.
If you need assistance with faculty class attendance verification, reinstatements, excessive absence withdrawals, and grading, please contact the Registrar's Office at registrar@stcc.edu or (413)755-4321.
If you need assistance with student advising, planning, registration, reading program evaluations, checking testing results, transfer credits, etc., please contact the Academic Advising & Transfer Center at advising@stcc.edu and/or 413-755-4857.
Through STCCNet Portal or directly through ARIES (Self-Service); start with STCC.edu, e-tools. This login setup is the same for faculty, advisors, students, and staff (if staff have roles that include ARIES).
Log in via stcc.edu, e-tools, ARIES, or STCCNet Portal, advising, grades, withdrawals, or Retention Alert cases.
The ARIES Advising Google document is a step-by-step instruction manual on how to use the updated ARIES system. The document contains detailed descriptions of the included screenshots. It should help those who are comfortable with step-by-step instructions understand the updated advising process.
The links contain a list of the advising options and the short training video clips (between two and ten minutes) to show “How To” in the ARIES system.
After meeting with a student, faculty/ advisor can archive and save the plan, as an electronic verification of what was discussed with the student. If you click on “Allow Student to Register,” the archived plan date is displayed in advisee’s record as the last date of advisement. Note: this Allow to Register button is required for SHPS students, but not for LAPS, STEM students, but can be used to verify the last time faculty or advisor met with the student.
ARIES Drop option is through the Courses and Sections tab; can only drop during the Add/Drop period; check the academic calendar for dates. Recommend Review Complete and Archive Plan if any changes are made.
ARIES email option creates a list to the Clipboard, to be pasted into GMail; you will have to remove from the pasted list any emails you do not want to have sent
Can expand/collapse sections of the Evaluate Program; links directly to courses and sections. Can add one or more new program/course of study “what-if” options; “x” out of new program options to continue. Recommend Review Complete and Archive Plan if any changes are made.
Notes provide faculty, advisors, and students with a go-to place to make comments. These notes are kept as history, and cannot be edited or deleted. If needed, add a new note to amend a previous note.
ARIES allows this by Courses and Sections, Advanced Search, Section Listing; advisors can register directly from the Express Register calendar setup. Recommend Review Complete and Archive Plan if any changes are made.
Courses and Sections tab. Recommend Review Complete and Archive Plan if any changes are made.
Retention Cases
To be determined - currently in test mode
Can plan courses over many semesters; can move courses; if course/section, must drop course/section to add a new course/section or course. Recommend Review Complete and Archive Plan if any changes are made.
Demonstration of how to view grades, by semester. Students have this same option.
Detail on the hold will provide students with directions on how to resolve these.
Some profile information shows on the student's detail screen, including the student’s picture. If more information is wanted, can detail for full student profile.
This is seen by term. Schedule can be viewed as list, or as grid; can be printed in list form.
These are the placement test scores, challenge exams, and other tests taken; the Admissions Office posts these.
These are unofficial; you must go through Registrar’s Office for official transcripts.
These are the classes accepted from other institutions, Fresh Start; Admissions Office posts these.
General view of what the student sees in the new system.
The Retention Alerts (Early Warning) process allows faculty to identify students struggling with personal, academic and financial issues, preventing them from attending and/or participating in their classes. Creating a retention alert is the first step for the college to engage with students about the support and resources to help them succeed, determine their needs and get back on track.
Items (courses and/or sections) added to the cart. Students can complete the registration process on their own, by clicking on the Register button and selecting the classes wanted. Faculty/ advisors can also register, by clicking on the Register button for that semester, in courses and sections, calendar/list view.
Please refer questions specific to class attendance, grading, and class rosters directly to the Registrar’s Office at registrar@stcc.edu.
At the start of each semester, faculty are required to verify class attendance. Watch the Class Attendance Verification Process video for details on the new process.
You can view your class roster in ARIES. Watch the Class Roster video for details on how to access class list information.
Enter mid-term and final grades in ARIES. Watch the Grading in ARIES video, for details on mid-term and final grading.
We have a wonderful group of individuals you can contact with questions from many disciplines and departments on campus. If you have questions, please contact these individuals. Select their name to send an email to them.
Academic Advising staff have created an STCC 101: ARIES overview, a taped presentation for students, and video tutorials for students on ARIES. Watch these videos to get a sense of what the students were told about the new ARIES application for advising/course and section selection.
On Professional Day, September 2, 2021, the Student Planning Subgroup for Training Committee presented two sessions related to the Student Planning Project. The ARIES Demonstration video is available for your perusal, as are the ARIES Demonstration Presentation slides.
If you need technical support regarding accessing ARIES, username, and passwords, or any technology-related issues when entering grades, please get in touch with the HelpDesk at helpdesk@stcc.edu or (413)755-4016
If you need help with faculty class attendance verification, reinstatements, excessive absence withdrawals, and grading, please contact the Registrar's Office at registrar@stcc.edu or (413)755-4321.
If you need assistance with student advising, planning, registration, reading program evaluations, checking testing results, transfer credits, etc., please get in touch with the Academic Advising & Transfer Center at advising@stcc.edu and/or 413-755-4857.
Please use the ARIES Issues and Enhancement Request Form to submit any enhancement requests and non-emergency issues you find using the ARIES system. The ARIES development team will review this log to “fix” issues and consider/forward enhancement requests to the vendor.