Factor4 is a fully integrated gift card processor, giving your salon the ability to sell and process gift cards directly through SuperSalon, similar to taking a credit card payment.
Learn more about Factor 4 on their website.
Find out more about how SuperSalon and Factor 4 work together on the SuperSalon Knowledge Base.
Factor 4 Technical Support / Sales
1 (484) 471-3963
support@factor4gift.com
sales@factor4gift.com
Most recent version of SuperSalon
Merchant setup sheet from Factor 4
Pre-configurations by ProPoint staff in SuperSalon to allow processing
Gift cards provided by Factor 4
Enable Factor 4 by going to Setup → Software Settings → Marketing → Gift and setting the Gift Processor to Factor 4.
2. Enter the processing information provided by Factor 4 on the customer’s VAR sheet. Save the page.
3. Confirm that the Gift Card payment method was automatically added as a payment method in Setup → Payment Methods.
Factor 4 cards process through manual entry, or scanning the card with a bar code reader using the web terminal described in step 2 regardless of which credit card processor the customer uses. Factor 4 Gift cards are processed exclusively through SuperSalon – NOT the credit card processor!
When you issue and redeem a test card to ensure processing is functional, it’s extremely important that you talk the customer through the process, unless they are sure they already know how it works from using it at another store. Educating the customer on how things work is how they are able to really understand our software, and it prevents frustration and unnecessary calls to the support team – that’s something that our customers and support agents can both get behind.
Provide the customer with a link to the Factor 4 SuperSalon Knowledge Base Topic and read it yourself to learn the following:
How to Issue a new Factor 4 Gift Card
Redeeming a Factor 4 Gift Card
Checking the balance on a Factor 4 Card
Shown below are the various test cards we received from Factor4 Support, some of them being proprietary in nature.
Fantastic Sam’s
927317324111181
927317340230863
927317324111181
TuneUp Salon
988721648074225
Lemon Tree / Cutting Crew
951848123620929
Pro Point Global Test Cards
Not to be used without managerial permission!
957736693787469
957736660006978
957736617734702
957736616505234
957736644881975