User Management

Last updated: 27.01.2022 Editor: David Jenkins

User Structure ✅

There are five different types of users in the system, which all have a unique set of permissions. These user types are:

• Super-Admins

• Teachers

  • Moderator Teachers (with Moderator Permissions)

  • Admin Teachers (with Administrative Permissions)

  • Teachers (without Administrative Permissions)

• Learners

Super-Admin Accounts ✅

Super-admin accounts are the highest-level of account ownership. Access to these type of accounts are only granted to individuals within the development team. Super-admin users have full system configuration rights. Super-admin users can manage all other users, configure system settings, configure challenge content, change user scores, configure the system look and feel, etc. Super-admin access must be requested from the development team.

Teacher Accounts ✅

• Managing Teacher Accounts

• Adjusting Teacher Scores

• Adjusting Teacher Credibility Weighting

• Adjusting Teacher Reviews

• Dealing With Teacher School Suggestions

• Granting Administration Permissions to Teachers

• Granting Moderation Permissions to Teachers

School Accounts ✅

• Managing School Accounts

• Merging School Accounts

• Adjusting School Scores

• Suspending School Accounts

Learners Accounts ✅

• Managing Learner Accounts

• Managing Learner Submissions

• Managing Learner Reviews

• Managing Learner Credibility Weighting

• Manually Changing a Learner's Assigned School

• Handling Learners without Schools (removed students)

• Clearing Learner School Change Requests

• Dealing With Learner School Suggestions

Configuring Suspensions ⏳

• Configuring Account Suspensions

• Configuring Game Suspensions

Other Considerations ⏳

RCT vs Non-RCT

Identifying and Clearing/Merging Duplicate Accounts (Learners, Teachers, Schools)