Access & Navigation

This page consist of 3x tabs:

1. Dashboard

The dashboard page details the high-level analytics and data trends in the system.

The first graph on the page allows the super-admin to compare learners, teachers, schools and classes (across different periods throughout the challenge) based on the number of challenges they have completed and their average score for those challenges. This offers insight into user performance.

The second graph on the page allows the super-admin to track key metrics (e.g. new registrations, challenge submissions, average score, etc.) over time, which offers insight into how users are interacting with the system.

The third graph on the page allows the super-admin to analyse the status of the peer review queueing system. It details (i) the number of challenges that have a finalised score; (ii) the number of challenges that are "pending" a finalised score, but have not yet met any of the variable constraints (see the "Configuring App Settings" page of this playbook for more info) to require manual intervention; (iii) the number of challenges that are "overdue" a finalised score, as they have been queued in the peer review system and have met one or more of the variable constraints required to become available for manual intervention (see the "How Scores Finalise" page of this playbook for more info on manual interventions). This offers insight into the level of manual intervention required to support the peer review backlog.

The final table provides an overview of user interaction with different challenges in the system, providing data on the number of opens, submissions and average scores for individual challenges. This offers insight into the users experience, interest and performance in different areas of challenge content.

2. Moderations

The Moderations tab provides the super-admin with an overview of the number of challenges that have been marked by teachers, the number of challenges you have marked, as well as a comparison to the number of challenges other teachers have marked (to motivate you to complete additional marking).

This tab also offers the super-admin the ability to complete anonymous marking of challenge submissions (by clicking the "moderate a challenge" button) as a way of contributing to the finalisation of challenge scores.

This page is a replication of what is seen on the teacher portal. The page is primarily designed for teacher users, but is also shown on the super-admin portal.

3. Firebase Analytics

This tab is not currently in use. @Peace/Ruti to confirm.

This section consist of 5x pages:

1. Student Report

This page lists every single student that has completed the learner registration process and details information on their user profile and their interactions with the system, including: their contact details, number of challenges submitted, number of points earned, their school affiliation, etc.

This page also offers the super-admin the ability to (i) view and edit the individual user profiles, (ii) review, edit and reset an individual users challenge submissions; (iii) view the learners score-breakdown; (iv) remove a user from an affiliated school; and (v) view an individual users certificate.

2. Submission Report

This page lists every single challenge that has been submitted in the system, along with key details about that submission, such as: submission and score finalisation date/time, the name and contact details of the learner to have submitted the challenge, the challenge name/ID, etc.

Super-admin users can review, but cannot edit or reset an individual users challenge submissions from this page.

3. Review Report

This page lists every single review that has been completed in the system, along with key details relating to that review, such as: the date/time of the review, the name and contact details of the reviewer, the name and contact details of the reviewee, etc.

This is a view only page for the super-admin user and allows for no interaction.

4. Invitation Insights Report

This page lists every single invitation that has been sent by learners and teachers in the system, along with key details relating to those invitations, such as: the date/time of the invitation, the name and contact details of the invitee, the acceptance status of the invitation, etc.

This is a view only page for the super-admin user and allows for no interaction.

5. Review Report

This page lists every single instance in which a student has been removed from a school by a teacher from that school, along with key details relating to that removal, such as: the date/time of the removal, the name of the removed student, the name of the teacher to have removed the student, etc.

This is a view only page for the super-admin user and allows for no interaction.

This section outlines the page structure of the teacher portal, and allows the super-admin user to edit what the teacher experiences when interacting with the teacher portal.

Details on how to edit the page structure of the teacher portal can be found in the "Teacher Portal Structure" page of this playbook.

This section indexes all the media files used in the system that are required to power the user experience. Media files can be hosted here for reference in the system (e.g. videos are hosted here and embedded into challenges). Here, the super-admin can access all the raw media files that exist in the system.

This section consist of 39x pages:

1. Surveys

This page allows the super-admin to configure surveys in the system. Surveys are for learners only, and can be completed by learners in the learner profile page. For more details of how to configure surveys, visit the "Configuring Surveys" page in this playbook.

2. Ratings

This page allows the super-admin to configure ratings in the system. Ratings are similar to surveys, but are typically shorter and administer more frequently. As such, the surveys can only be accessed by users in the learner profile page, whereas ratings are triggered automatically in the system at certain intervals. For more details of how to configure ratings, visit the "Configuring Ratings" page in this playbook.

3. Send Notification

This page allows the super-admin to configure once-off notifications that are displayed to active learners in the system the next time they login. For more details of how to configure notifications, visit the "Configuring Notifications" page in this playbook.

4. App Settings

This page allows the super-admin to configure the variables/settings that govern how the system functions. This includes settings relating to the peer review algorithm, automated emails, suspensions, point allocations, notifications, etc. For more details of how to configure App Settings, visit the "Configuring App Settings" page in this playbook.

5. App Stories

This page allows the super-admin to configure recurring/automated notifications that are displayed to active learners as they complete certain actions in the system. This includes notifications such as tutorial popups when entering a specific section of the learner portal, or modal/story popups when completing a specific quest, etc. For more details of how to configure notifications, visit the "Configuring Notifications" page in this playbook.

6. App Media

This page is a legacy item as is currently not in use.

7. App Content

This page is a legacy item as is currently not in use.

8. Challenges

This page allows the super-admin to configure what challenges are displayed in the learner portal for learners to complete. For more details of how to configure challenges, visit the "Configuring Challenge Content" page in this playbook.

9. Competitions

This page allows the super-admin to configure the different competitions that are available for active learners to participate in. For more details of how to configure competitions, visit the "Configuring Challenge Content" page in this playbook.

10. Quests

This page allows the super-admin to configure the different quests that are available for active learners to participate in. For more details of how to configure quests, visit the "Configuring Challenge Content" page in this playbook.

11. Teachers

This page lists every single teacher that has completed the teacher registration process and details information on their user profile and their interactions with the system, including: their contact details, credibility weighting, number of points earned, number of reviews complete, their school affiliation, etc.

This page also offers the super-admin the ability to (i) view, edit and delete the individual user profiles, (ii) amend the teachers marking/moderation and administration permissions; (iii) view and adjust the teachers score-breakdown; (iv) review their credibility weighting history; and (v) view an individual teachers' certificate.

For more details of how to manage teacher accounts, visit the "User Management" page in this playbook.

12. School Change Requests

This page lists every single instance where a request has been made to change the school affiliation of a student and details key information relating to this request, including: the name of the student requesting the change, the name of the current school requested new school affiliation, the status of the request, the date of the request, etc.

This page also allows the super-admin to approve or reject schools change requests.

For more details of how to manage school change requests, visit the "User Management" page in this playbook.

13. Reported Submissions

This page lists every single instance where a submission has been reported as plagiarised or inappropriate in some way by a reviewer and details key information relating to this submission.

This page also allows the super-admin to approve or close reported submissions.

For more details of how to manage reported submissions, visit the "Quality Assurance & Data Integrity" page in this playbook.

14. Challenge Weeks

This page allows the super-admin to configure the different challenge weeks in which the challenge will be available for active learners to participate in. For more details of how to configure challenge weeks, visit the "Configuring Challenge Content" page in this playbook.

15. Animations

This page is a legacy item as is currently not in use.

16. Skills

This page allows the super-admin to configure the different skills that active learners are able to develop by participating in the challenge. For more details of how to configure skills, visit the "Configuring Skills" page in this playbook.

17. Characters

This page allows the super-admin to configure the character profiles that will be available to be showcased as part of the challenge content . For more details of how to configure characters, visit the "Configuring Characters" page in this playbook.

18. Levels

This page is a legacy item as is currently not in use.

19. Badges

This page allows the super-admin to configure the different badges that active learners are able to collect by participating in the challenge. For more details of how to configure badges, visit the "Configuring Badges" page in this playbook.

20. Languages

This page allows the super-admin to configure the different languages that active learners are able to select when setting up their profiles. In this page, languages can be added or removed. These language options are purely for demographic data collection purposes.

21. Hobbies

This page allows the super-admin to configure the different hobbies that active learners are able to select when setting up their profiles. In this page, hobbies can be added or removed. These hobby options are purely for demographic data collection purposes.

22. Schools

This page lists every single school that exists in the system database and details information on their profile and their status within the system, including: the school name, number of students, their registration status, etc.

This page also offers the super-admin the ability to (i) view, edit and delete the individual school profiles, (ii) merge multiple (often duplicated) school profiles; (iii) view and adjust the school score/score breakdown; and (iv) adjust the schools suspension status.

For more details of how to manage school accounts, visit the "User Management" page in this playbook.

23. School Points

This page lists every single instance where a school has earned points in the challenge, along with key details relating to those points, such as: the number of points earned, reason for earning points, date/time points were earned, etc.

This is a view only page for the super-admin user and allows for no interaction. The super-admin can adjust school points via the "Modules > Schools" page.

24. Grades

This page allows the super-admin to configure the different grades that active learners are able to select when registering for the challenge. In this page, grades can be added or removed. These grade options are primarily used for demographic data collection purposes, but are also present in the challenge configuration process. For more info on how grades affect the challenge configuration process, visit the "Configuring Challenge Content" page in this playbook.

25. Students

This page lists every single student that has completed the learner registration process and details information on their user profile and their interactions with the system, including: their contact details, credibility weighting, their school affiliation, etc.

This page also offers the super-admin the ability to (i) view and edit the individual user profiles, (ii) view and edit the learners score/score-breakdown; (iii) view the learners credibility weighting history; (iv) resend the OTP code (for validating their registration) to a learner ; and (v) view an individual users certificate.

For more details of how to manage learner accounts, visit the "User Management" page in this playbook.

26. Leaderboard

This page details the live student leaderboard for the challenge, with information on each students performance, including: their total points earned, points earned in that specific week, their school affiliation, etc.

This page also offers the super-admin the ability to (i) view the individual user profiles, and (ii) view the individual users certificates.

27. Avatars

This page allows the super-admin to configure the different avatars that active learners are able to select when registering for the challenge. In this page, avatars can be added or removed. These avatar options are purely for fun and have no bearing on the user experience.

28. Submissions

This page lists every single challenge that has been submitted in the system, along with key details about that submission, such as: submission and score finalisation date/time, the name and contact details of the learner to have submitted the challenge, the challenge name/ID, etc.

This page also offers the super-admin the ability to (i) view and edit the scores of individual submissions, (ii) reset individual submissions; and (iii) view the score history of that submission.

For more details of how to reset submissions and edit submission scores, visit the "Quality Assurance & Data Integrity" page in this playbook.

29. Reviews

This page lists every single review that has been completed in the system, along with key details relating to that review, such as: the date/time of the review, the name and contact details of the reviewer, the name and contact details of the reviewee, etc.

This page also offers the super-admin the ability to view, edit and delete individual reviews. This will typically only be required as a result of a moderation process which has identified bad marking behaviour which needs to be adjusted/removed from the system.

30. FAQs

This page allows the super-admin to configure the Frequently Asked Questions (FAQs) that active learners are able to see when clicking on the info icon in the learner portal. In this page, FAQs and associated answers can be added or removed.

31. Subjects

This page allows the super-admin to configure the different subjects that active teachers are able to select when setting up their profiles. In this page, subjects can be added or removed. These subject options are purely for demographic data collection purposes.

32. Teacher Notifications

This page lists all notifications that have been sent to teachers from within the system. This page also allows the super-admin to view, delete and resend these notifications. For more details of how to configure notifications, visit the "Configuring Notifications" page in this playbook.

33. Teacher Tutorials

This page lists all the resources that are used to populate the "Resource" tab in the teacher portal. In this page, tutorial resources can be added or removed. For more details of how to edit teacher tutorials, visit the "Quality Assurance & Data Integrity" page in this playbook.

34. Account Suspensions

This page lists any student, teacher or moderator account that has had certain permissions (governing their interaction with the system) suspended and details information in relation to that suspension. This page also offers the super-admin the ability to add new or adjust/remove existing suspension. Users will still be able to access the system, but permissions relating to certain actions (e.g. marking) may be suspended.

For more details of how to manage account suspension, visit the "User Management" page in this playbook. For suspensions that restrict access to the system, view the "game suspensions" module description below.

35. Student School Suggestions

This page logs every single instance where a student has attempted to list their affiliation to a school that does not form part of the schools list in the system database. This page also allows the super-admin to review and approve or reject these listed school affiliations.

Note: this page will only be populated when the challenge is configured to allow for participation of schools not listed in the system database. For more details of how to manage student school suggestions, visit the "User Management" page in this playbook.

36. Credibility Weighting History

This page logs every single instance where a users credibility has been updated and details key information relating the that update. This is a view only page, designed for reviewing trends in the change of credibility weightings over time.

37. Remark Requests

This page lists every single instance where a student has requested for their submission to be remarked and details key information relating to this request. This page also allows the super-admin to approve or reject this request.

For more details of how to manage remark requests, visit the "Quality Assurance & Data Integrity" page in this playbook.

38. Game Suspensions

This page lists any user that has had their access to the challenge system suspended and details information in relation to that suspension. This page also offers the super-admin the ability to add new or remove existing suspensions.

For more details of how to manage game suspensions, visit the "User Management" page in this playbook. For suspensions that restrict certain permissions, but not access to the system, view the "account suspensions" module description above.

39. Form Submissions

This page is a legacy item as is currently not in use.

This section details technical system settings. These settings should not be adjusted without consulting the development team.

This section is only accessible when the super-admin requests exports from the system. Typically it will take several minutes for the system to prepare the export. When the export is ready, it will appear in this section for the super-admin user to download.

Note: all data should (unless deemed impossible) be exported from the Google Analytics platform. Data in the Google Analytics platform is extracted directly from the database. Some exports in the system make implicit assumptions which can lead to incorrect insights.