Tennessee (TN)

Quick View:

Required for: Sales & Techs

Total Fees: $100 - Application / $38 - Live Scan

Training Required: Yes - done within 1st year

Processing Time: 1 month

Duration: 2 years

Step 1 – Live Scan

You are required to obtain a live scan to work in the state of Tennessee.

If you live in TN:

1. Go to IdentoGo/TN and click on Schedule a New Appointment

2. On the next page, click on the Don’t know your Service Code button.

3. For Agency Name choose Department of Commerce and Insurance, then hit Go

4. For Applicant Type choose Alarm Systems Contractor Applicant, then hit Go

5. You will need to check the I Agree box on the next page, then hit Go.

6. You will be prompted to enter your zip code to determine your closest fingerprinting location

7. On the next page, choose a location and day and time that is good for you.

8. The next page, you will be required to complete the online registration form.

9. You are required to pay for your own live scan, so when prompted, be sure to complete payment.

10. Print your confirmation page and take it with you to your appointment.

11. At your appointment you will be given a receipt that needs to be uploaded online during the application process so SAVE YOUR RECEIPT! Also be sure to send a copy of your receipt to Compliance.

You can also schedule an appointment over the phone by calling (855)226-2937. They are available Monday – Friday from 8:30AM to 4:30PM Central Time.

If you are unable to attend a live scan appointment or are located outside of TN, you can obtain two fingerprint cards and have them converted into an electronic card.

1. Go to IdentoGo/TN and click on Register for Fingerprint Card Processing Services  

2. When prompted for the Service Code, choose the Don’t know your Service Code button.

3. For Agency Name choose Department of Commerce and Insurance, then hit Go

4. For Applicant Type choose Alarm Systems Contractor Applicant, then hit Go

5. You will need to check the I Agree box on the next page, then hit Go.

6. The next page, you will be required to complete the online registration form.

7. You are required to pay for your own fingerprint processing service, so when prompted, be sure to complete payment.

8. You will be supplied a pre-enrollment confirmation page which you will need to print, sign and send with your completed fingerprint cards. 

9. The fingerprint cards and pre-enrollment confirmation page need to be mailed to:

IdentoGo

Cardscan Department

340 Seven Springs Way, Suite 250

Brentwood, TN 37027

For more detailed information, please review the included IdentoGo Information letter included below.

Step 2 – Application Process

*The state has video tutorial links on their portal page in the bottom right corner.

The application is done online and can be started by going to the TN Portal.

Click on the Register New Account link under New User. This will allow you to create your profile for the TN portal and choose login information. (Be sure to save this information as you will need it to renew when it is time.)

Once logged into your account, you will be able to start a new application.

*When choosing the application type to submit, you will want to make sure you choose the following:

Board: Alarm Contractors

Type: Initial Registered Employee

During the application process you will need to provide the following information:

• Company License #: 1816

• Job Titles/Duties: Door to door sales of home security systems OR installation of home security systems

• Date of Employment: PLEASE PUT THE DATE YOU COMPLETE THE APPLICATION AND NOT WHEN YOU STARTED WITH SKYLINE.

• Designated Qualifier: Michael Perdue

Step 3 – Additional Requirements

During the application process you will be required to upload the following additional requirements:

• Live Scan Receipt

• Photo ID

• 2” x 2” Passport photo – recent, no hats or sunglasses

• Court docs – if you answered yes to any background questions, you will be required to upload copies of any dispositions for charges you are disclosing.

Training Course:

The state has a requirement that each employee is required to obtain relevant training within one year of obtaining their registration. 

Sales - Security Sales Essentials OR Certified Alarm Technician Level 1

Techs - Certified Alarm Technician Level 1

We are more than happy to assist in getting you set up for a course. Be sure to reach out to us individually to request that assistance.

Step 4 - Fee & Submit

Application fee is $100 and payable online when you submit the application.

*If you need fee assistance, be sure to reach out to Compliance.  

It will take the state one month to process and issue your registration, unless additional documents are requested by the state. IF you do not turn in any requested documents, your registration will be denied.

Once your registration has been issued, we will receive it at our Downey office. We will save a copy to your employee file, then confirm your current mailing address to have it forwarded to you.

Quick View:

Required for: Sales & techs

Total Fees: $50

Training Required: No

Processing Time: 1 month

Duration: 2 years

Step by Step Process:

1. Go to https://core.tn.gov/datamart/mainMenu.do;jsessionid=d06cPqlqZU5v0Vt8WToIL+D4.undefined and log in to your account. 

2. If you are within the renewal period, you will be able to choose your current registration for renewal. 

3. During the application process, be sure to make sure all information provided is correct and all questions are answered honestly. Be prepared to submit court dispositions for any charges disclosed. 

4. Once done, you can submit and pay for the renewal, which is $50. 

*If you need assistance paying for the application, then save the application and inform compliance of your login info so that we can get on and complete payment for you.

5. Once submitted and paid for, it will take the state about 1 month to process the renewal. We will get your license in the mail and reach out to forward it to you when received.