Proto-Emanant Metaverse (PEM®) Private Electronic Money (PEM®) Institute PEMI®

2.4.2 Conserving & Maintaining Wealth

Quality Management & Business Continuity Systems

All organizations that operate over the long term whether they are a family business, a family trust, public company or non-government organization or government organization, owe their success to established organizational systems including: policies & procedures and quality management systems. Without either, you will end up with an organization that operates without guidelines and is subject to unpredictable outcomes.

Unpredictability is a lack of operational stability and poor operational stability will at almost all times, result in losses or organizational collapse. For these reasons, we recommend that our clients look at operating their organizations (businesses (family owned or otherwise), foundations, or trusts, in a manner that includes a quality management system and business continuity management system. At MyMortgageInvestments.com, we apply the principals of ISO. ISO (International Organization for Standardization) is a Switzerland based "developer of voluntary International Standards". These standards help organizations become "more efficient and effective" for the long term (www.iso.org).

ISO 9000 Family of Quality Management Standards

Ensures an organisation has implemented a management system to ensure that "it does what it says and it says what it does". This functional approach ensures that an organization's goals are met for the long term by maintaining day-to-day practices that reduce errors and omissions: the most common cause of failure.

ISO abstract:

An organization "needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and

aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All requirements of ISO 9001:20[15] are generic and are intended to be applicable to all organizations, regardless of type, size and product provided."

ISO 22301 Business Continuity Management

Ensures an organization has process in place to ensure its operational integrity during times of crisis so that it flourishes into the future.

ISO abstract:

An organization needs "to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.

The requirements specified in ISO 22301:2012 are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization's operating environment and complexity."

Integrated design, implementation and management of quality and business operating systems

We believe in the principals of quality management strongly enough that our business processes are ISO 9001:2015 registered (www.mortgagequote.ca). With this experience, we are able to help your organization establish similar processes to ensure you are set for multi-generational existence.