Welcome to CQMFA
International Certified Quality Management-in-Finance Association
Quality Managed Financial Services through International Standards
1947 Geneva, Switzerland: from 25 Countries to 163 Countries Today
Established in 1947, the International Organization for Standardization (ISO, www.ISO.org), based in Geneva, Switzerland, an independent, non-governmental international organization with a membership of 163 national standards bodies that - through its members - has developed "voluntary, consensus-based, market relevant International Standards that support innovation and provide solutions to global challenges"; states the following:
Benefits of International Standards
- International Standards are the backbone of our society, ensuring the safety and quality of products and services, facilitating international trade and improving the environment in which we live in.
- Conformity to International Standards helps reassure consumers that products, systems and organizations are safe, reliable and good for the environment.
Global Demand for Quality Management-in-Finance
There is an ever-increasing segment of the global business and consumer community who seek to only conduct finance business in countries where some or all finance sector participants [from monetary authorities to credit intermediation participants to related sub-sector participants (finance, investment, insurance)] have implemented internationally recognized Certified Quality Management Systems to govern, manage and operate themselves. Certification provides the confidence to know that their finance sector affairs, (currency, credit, investments and insurance) will not be compromised by non-conformity caused by statutory, regulatory and process non-compliance within the scope of certified quality managed organization's operations.
The International Symbol of
Certified Quality Management-in-Finance
Representing Indisputable Excellence for Quality Management-in-Finance
The Certified Quality Management-in-Finance symbol is the way for quality-minded individuals and companies (regardless of country of origin) to easily identify a financial sector organization that operates at the highest internationally accepted measurable, auditable and certifiable standards of performance in full compliance with statutory, regulatory and process requirements. The International Organization for Standardization which develops international quality management standards states the following: "When products and services conform to International Standards consumers can have confidence that they are safe, reliable and of good quality".
CQMFA Registered Members who publish the trade mark to help reassure consumers that:
The products, systems and organizations are safe, reliable and good.
By What Standard?
Through implementation of a enterprise level, end-to-end integrated Quality Management System that is certified to satisfy the standards of ISO 9001:2015 (or the expiring ISO 9001:2008 Quality Management Standard).
ISO 9001:2015 Quality Management Standard. Developed by the Geneva, Switzerland-based International Organization for Standardization (ISO) (www.iso.org); established in 1947 with a membership body of 163 sovereign nations.
ISO 9001:2015 specifies requirements for a quality management system when an organization:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
International Organization for Standardization
ISO 9001:2015 Quality management systems -- Requirements: Edition: 5
International Standards Helping to Make Banking & Finance Safer through Quality Management
Establishing Safeguards for Consumers and Users: "The Bottom Line on ISO"
ISO's work makes a positive difference to the world we live in. ISO standards add value to all types of business operations. They contribute to making the development, manufacturing and supply of products and services more efficient, safer and cleaner. They make trade between countries easier and fairer. ISO standards also serve to safeguard consumers and users of products and services in general - as well as making their lives simpler.
Validation through Certification: Conformity Assessment and Certification
At its simplest, "conformity assessment" means checking that products, materials, services, systems or people measure up to the specifications of a relevant standard. For example, a customer may want to check that the product he or she ordered from a supplier meets the purpose for which it is required. One of the most efficient ways to do this is when the specifications of the product have been defined in an International Standard. That way, both supplier and customer are on the same wavelength, even if they are based in different countries, because they are both using the same references.
International Organization for Standardization: FAQ's
Audited by Whom?
The world's leading Quality Management System registrars who are certified by some of the most respected and reputable management systems certification bodies in the world, including:
- American National Standards Institute - American Society for Quality National Accreditation Board LLC (ANAB)
- China National Accreditation Service for Conformity Assessment (CNAS)
- Japan Accreditation Board (JAB)
- Raad voor Accreditatie (RvA) in the Netherlands
- Standards Council of Canada (SCC)
- United Kingdom Accreditation Service (UKAS)
Benefits of International Standards: ISO 9001:2015
According to the International Organization for Standardization (ISO) (www.iso.org)
International Standards are strategic tools and guidelines to help companies tackle some of the most demanding challenges of modern business. They ensure that business operations are as efficient as possible, increase productivity and help companies access new markets.
ISO standards help businesses to:
- Cut costs, through improved systems and processes
- Increase customer satisfaction, through improved safety, quality and processes
- Access new markets, through ensuring the compatibility of products and services
- Reduce their impact on the environment.
When products and services conform to International Standards consumers can have confidence that they are safe, reliable and of good quality. For example, ISO's standards on road safety, toy safety and secure medical packaging are just a selection of those that help make the world a safer place.
International and domestic consumers of financial services will benefit from knowing that the finance sector organizations with whom they entrust their wealth, operate in a manner that is certifiably statutory, regulatory and process compliant; regardless of the country in which they choose to trade.
A list of organizations that meet the standard for CQMFA or have registered as CQMFA members, is listed below.
· organizations seeking sustained success through the implementation of a quality management system;
· customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;
· organizations seeking confidence in their supply chain that their product and service requirements will be met;
· organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
- Customer Satisfaction
- Statutory & Regulatory Compliance at continual levels
- Continual Improvement
- Near Zero Percent (0%) Rate of Nonconformity of Delivered Product or Service (or Process)
- Certification that let's Senior Management, consumers and regulator's alike, know that the company is operating at the highest level of performance, through third-party (independent) audits
Why ISO based Standards?
Why did CQMFA choose the ISO based Quality Management Standard as the basis for membership? The ISO based Quality Management Standards are the oldest, proven and widely accepted standard for standards in the world. Built and developed over the course of time by consensus, with input from a broad section of the international community of experts, there is simply nothing better.
What does Certification to a Quality Management System Standard Achieve?
ISO states the following:
Certification can be a useful tool to add credibility, by demonstrating that your product or service meets the expectations of your customers. For some industries, certification is a legal or contractual requirement.
- Certification – the provision by an independent body of written assurance (a certificate) that the product, service or system in question meets specific requirements.
Certification may only be performed by an accredited certification body.
- Accreditation – the formal recognition by an independent body, generally known as an accreditation body, that a certification body operates according to international standards.
- See the section called: Quality Management System registrars
The Science of Quality Management
The science of quality management is borne out of the following seven Quality Management Principles (QMP), as defined by ISO:
- QMP 1 – Customer focus
- QMP 2 – Leadership
- QMP 3 – Engagement of people
- QMP 4 – Process approach
- QMP 5 – Improvement
- QMP 6 – Evidence-based decision making
- QMP 7 – Relationship management
ISO further states the following:
Economic benefits of standards
Numerous studies have shown that standards boost business and economies. In the UK, for example, standards account for an $8.2bn annual growth in GDP, while in Canada, the use of standards has injected over $91bn into the economy since 1981.
Don't kid yourself, there is a science to ensuring quality management, especially in the finance sector.
Membership to CQMFA.org
Subject to CQMFA.org approval, Membership is available to the following:
a) Organizations certified to ISO 9001:2015 (or the expiring ISO 9001:2008 standard) by an accredited certification body.
b) Organization operating in relation to the following industry sectors:
NAICS or Equivalent Code: 52 - Finance and insurance; NACE/ISIC/UKSIC: Section "K" Financial and Insurance Activities;
Described as follows:
- This sector comprises establishments primarily engaged in financial transactions (that is, transactions involving the creation, liquidation, or change in ownership of financial assets) or in facilitating financial transactions. Included are:
- Establishments that are primarily engaged in financial intermediation. They raise funds by taking deposits and/or issuing securities, and, in the process, incur liabilities, which they use to acquire financial assets by making loans and/or purchasing securities. Putting themselves at risk, they channel funds from lenders to borrowers and transform or repackage the funds with respect to maturity, scale and risk.
- Establishments that are primarily engaged in the pooling of risk by underwriting annuities and insurance. They collect fees (insurance premiums or annuity considerations), build up reserves, invest those reserves and make contractual payments. Fees are based on the expected incidence of the insured risk and the expected return on investment.
- In addition, establishments charged with monetary control - the monetary authorities - are included in this sector.
c) Any organization approved by CQMFA.org management.
Look for this logo:
- NOTE: Only Registered Members who have accepted a trademark licensing agreement are able to publish the Quality Certified Seal, pursuant to our Registered Member Terms.
Registered Members and Qualified Organizations
The below directory is prepared in accordance with the following requirement:
In accordance with Clause 8.1 of the accreditation standard ISO/IEC 17021 (Reference to Certification and Use of Marks); certification bodies must make their directory of certified clients available.
DISCLAIMER NOTICE: "Qualified Organizations" are NOT Members of CQMFA.
Earning Certification to ISO 9001:2015 for a scope of operation within the finance sector does not automatically confer an organization membership into CQFMA.
A Qualified Organization must first apply for membership.
Please contact us if you qualify and wish to apply for membership.
To Inquire or Join: Please email us info[at]cqmfa.org.
Certified Quality Management-in-Finance Companies: Join Us
Are you in the finance sector and certified to ISO 9001:2015 Quality Management Standard, please let us know. Please email us info[at]cqmfa.org.
Contact Us - General Inquiries
CQMFA International's website is administered by MortgageQuote Canada Corp. (www.mortgagequote.ca) CQMFA Certified Quality Management-in-Finance Association are Trademarks of Bungay International Inc. (www.bungays.com) and/or MortgageQuote Canada Corp. Used under license.
Copyright 2016. All rights reserved.