Business Processes Audit

Are you a licensed mortgage broker, sub-broker or agent?

PEMI^® offers a wide range of business process audit services to help you with your private mortgage origination business, including:

Quality Management System Audit

Problem: every jurisdiction that regulates mortgage brokers have different rules towards how private mortgage transactions are treated. When your firm gets audited by the regulatory body, make sure that you are not penalized for originating transactions in a manner that is different that what is required by law, rules or regulations.

With a PEMI^®-Certified Quality Management System, your brokerages processes will be reviewed to ensure that you are statutory, regulatory and process compliant within your jurisdiction.

This requires enrollment into a certifiable, ISO 9000 Family of Quality Management Standards, from ISO.org. Ask us to learn more.

MQCC Certified BlockChain Quality Management System Audit (CBQMS™)

The world's first and most powerful BlockChain system designed for Quality Management was built by Anoop Bungay, founder of MQCC, and registered to ISO 9001:2000 on May 9, 2008. PEMI® total system operations is based upon the MQCC platform. The MQCC BlockChain gives General Public, Consumers, Customers, Prospective Customers, Industry, Regulators, Regulatees, Investors, Shareholders, Stakeholders,Legislators & Government that the PEM® professional or broker is functioning at the highest levels of trust, integrity, reliability and certainty.

Process Quality Audits

Problem: originating a mortgage file is not easy; there are hundreds of steps that require a decision to be made. Some steps are more important than others and some steps take more time than others. Organizing your business and your mortgage files requires constant supervision and effort. Customers are given wrong information, followup phone calls are missed, major deadlines (ie: Conditions Date) are overlooked. All of these are lapses in quality that are result from poorly organized or ineffective business processes.

A PEMI^®-Certified professional will review your mortgage origination business processes and identity problem areas that create poor quality events and create solutions to prevent them from reoccurring. Inefficient workflows are identified and process improvements are implemented. Inefficiencies are reduced resulting in reduced quality defects and increased customer satisfaction and profitability.

Audit of the Generally Accepted Peer-to-Peer & Private Lending (P2PL) Process

A PEMI^®-Certified professional will evaluate a mortgage brokerage's network of mortgage investors to ensure they meet the Accredited-Class^® definition of qualified private equity mortgage lenders. This will give the mortgage broker and their stakeholders (including applicants and borrowers) the confidence in the governance and stewardship of their private mortgage practice. More confidence translates to more transactions and increased profitability.

The Generally Accepted Peer-to-Peer & Private Lending (P2PL) Process

The Audit process ensures that members meet the Generally Accepted Peer-to-Peer & Private Lending (P2PL) Process (Benefits of the Generally Accepted Peer-to-Peer & Private Lending (P2PL) Process), which serves to address the P2PL risk elements.

Publication of Source Identifier Trademark

If you pass an audit, it means you have an understanding of the Generally Accepted Peer-to-Peer & Private Lending (P2PL) Process and you will be permitted to display the following trademark, source identifier logo:

Look for the P2PL source identifier trademark logo. Click P2PL logo to learn more.

PEMI® Peer-to-Peer & Private Lender Evaluation

Problem: mortgage professionals have friends, families or business partners that have surplus funds are looking to invest those funds into mortgage type investments. Often, the mortgage professional assumes that the person who is holding themselves out as a mortgage investor is a bona fide investor with sufficient capital, experience or gravitas to complete a mortgage transaction. This is not always the case and can result in some very poor experiences for the borrowers, brokers or both. Classic problems are investors who claim to have funds for a mortgage transaction and then when it comes time for funding "they change their mind". Or, investors who commit to specific terms and conditions and then, for no apparent reason, change the nature of the terms and conditions.

A PEMI^®-Certified professional will evaluate a mortgage brokerage's network of mortgage investors to ensure they meet the Accredited-Class^® definition of qualified private equity mortgage lenders. This will give the mortgage broker and their stakeholders (including applicants and borrowers) the confidence in the governance and stewardship of their private mortgage practice. More confidence translates to more transactions and increased profitability.

Origination Administration Audit

Problem: operating a mortgage business is a daunting task. With regulatory requirements for compliance become more and more complicated, a person needs to be very experienced and effective in managing their business. Typical mortgage files consist of at least 100 unique pages of documents from legal documents to appraisals to commitment letters and mortgage applications. Organizing and administering such a paper based juggernaut will test the resolve of any experienced business professional.

A PEMI^®-Certified professional will analyze your business and recommend you to a servicing corporation that specializes in the administration and management of private mortgage transactions. All you need to do is originate the transaction and deposit your fees into your bank account. The balance of the work is done by your servicing corporation. You maintain your brand presence; the servicing corporation works in the background. You can rely on quality work resulting in quality funded transactions with reduced customer-affected defects and faster or more efficient file-to-funding timelines.

Contact us for more details.