Roles are a returning feature in Wynn Mafia 2. They represent various characters seen throughout Wynncraft's quests and environment, and are a representative of the player in the mafia game. Each role belongs to a faction that dictates the player's win condition. In total, Wynn Mafia 2 has 48 roles spread across 8 factions, with no two players receiving the same role.

Each role has an assortment of abilities to aid in its player's goals. Roles can be upgraded up to two times by spending a large sum of emeralds, each time unlocking additional benefits and abilities unique to each role. If a player dies and is resurrected, they will lose one level of their role upgrades (minimum of level 1).