Microsoft Power Platform (PL-200) Exam Dumps & Questions 2026
Microsoft Power Platform (PL-200) Exam Dumps & Questions 2026
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Question 1:
You are developing a Dynamics 365 app for a bank. The app must display information about loan accounts and the customers assigned to those items.You need to model the relationships between objects used by the app.Solution: Access Solution Explorer and take a screenshot of the entities, forms, views, charts, fields, 1:N relationships, N:1 relationships, and N:N relationships.Does the solution meet the goal?
A. Correct
B. Incorrect
Answer: B
Explanation:
No, accessing Solution Explorer and taking a screenshot would not effectively model the relationships between objects used by the app. Here‘s why:
Limitations of Solution Explorer:
Focus on Structure, Not Relationships: Solution Explorer primarily displays the hierarchical structure of entities, forms, views, and other components within a solution. It doesn‘t visually represent the relationships between entities, which is crucial for understanding how data is linked.
Static Representation: A screenshot captures a fixed view of the solution at a specific moment. It doesn‘t dynamically reflect changes made to the data model, potentially leading to outdated information.
Limited Context: Screenshots often lack context and require additional explanation to understand the relationships depicted.
More Effective Approach:
Entity Diagrams: As mentioned earlier, generating entity diagrams using the metadata diagram tool is a much more suitable approach to model relationships. It provides a clear visual representation of entities and their relationships, making it easier to comprehend and navigate the data model.
Additional Strategies:
Data Model Diagrams: Consider creating data model diagrams using tools like Visio or Lucidchart to further visualize relationships and create more detailed models.
Documentation: Complement visual representations with clear documentation that describes the relationships between entities and their implications for app development.
Conclusion:
While Solution Explorer can provide valuable insights into the structure of a solution, it‘s not the ideal tool for modeling relationships between objects. Entity diagrams and other visual modeling techniques offer a more comprehensive and dynamic understanding of how data is interconnected, which is essential for successful app development.
Question 2:
You are a Dynamics for Sales administrator for a car dealership. The dealership uses only out-of-the-box functionality. When a new car is sold, the salesperson uses a Word template to generate a letter from the quote to thank the customer.You need to determine if you can revise the template.Which Word template change can you make?
A.Format the Created On field to a long date format.
B. Format the table to have alternating color rows.
C. Add the address of the customer.
D. Add the Discount field conditionally.
Answer: C
Explanation:
The correct change you can make to the Word template using out-of-the-box functionality is to add the address of the customer.
Here‘s why the other options are not feasible without customization:
Formatting Created On Field: Out-of-the-box templates generally don‘t allow for custom formatting of fields like date formats. Adjusting date formatting typically requires code-level customization.
Alternating Row Colors: Table formatting features like alternating colors are also not supported in out-of-the-box templates without customization.
Conditionally Adding Discount Field: Conditional logic for including or excluding fields is not available in out-of-the-box templates. It requires custom code or plugins.
Adding Customer Address:
Supported by Templates: Out-of-the-box templates do support adding fields for customer information, such as address, as long as the fields are present in the associated entity (in this case, the Quote entity).
Steps:
Navigate to the Word template within Dynamics 365.
Locate the appropriate section where you want to insert the customer address.
Use the Insert Merge Field button or ribbon command to choose and insert the “Address“ field from the Quote entity.
Key Points:
Out-of-the-box templates offer flexibility for basic field additions and text formatting.
Advanced formatting, conditional logic, and complex customizations often require code-level modifications or plugins.
Understanding the limitations of out-of-the-box templates is essential for making informed decisions about customization.
Question 3:
You are a Dynamics 365 for Customer Service system administrator.Compliance standards require that entities and fields with Auditing set to On are recorded. You have configured all settings to the default settings and have set Global Auditing to On.You need to verify compliance standards.Which data items will be included in the audit log?
A. user access information only
B. entities and fields with auditing enabled
C. all entities and fields
D. Microsoft Office 365 activities
Answer: B
Explanation:
The correct answer is entities and fields with auditing enabled.
Here‘s a breakdown of why the other options are not accurate:
User access information only: While user access data is typically included in audit logs, it‘s not the only information captured when Global Auditing is enabled.
All entities and fields: This option would be true if you had enabled auditing for all entities and fields individually. However, with default settings, only those with auditing explicitly turned on will be logged.
Microsoft Office 365 activities: Dynamics 365 audit logs generally don‘t capture activities within other Microsoft 365 applications like Outlook or Teams, unless specific integrations or configurations are in place.
Key Points:
Global Auditing: This setting triggers the system to start tracking changes made to data within Dynamics 365.
Entity and Field-Level Auditing: Even with Global Auditing enabled, you need to enable auditing for specific entities and fields to capture their changes in the audit log.
Default Settings: By default, most entities and fields don‘t have auditing enabled, so you‘ll likely need to configure those settings manually.
Compliance: To ensure compliance with standards, carefully review and enable auditing for all entities and fields required for auditing.
To verify compliance standards:
Review the audit log settings for each entity and field that needs to be audited.
Ensure that auditing is enabled for those entities and fields.
Regularly review the audit logs to monitor compliance and identify any potential issues.
Question 4:
You export a Microsoft Excel workbook from Dynamics 365. The workbook contains 10,000 rows of data. You email the workbook and a description of the data to another user.The user reports that they can only see 500 rows of data.You need to determine why the user cannot view all the data.Why is the user unable to view all available data?
A. You exported a dynamic worksheet. The user does not have the appropriate permissions in Excel to see all records.
B. You exported a dynamic worksheet. The user does not have the appropriate security role in Dynamics 365 to see all records.
C. You exported a static worksheet and the columns are automatically hidden from other users.
D. You ran a report in Dynamics 365 Customer Engagement and then saved the report as an Excel file.
Answer: D
Explanation:
The correct answer is You ran a report in Dynamics 365 Customer Engagement and then saved the report as an Excel file.
Here‘s why:
Dynamic Worksheets Preserve Data: When you export a dynamic worksheet from Dynamics 365, all data is included in the Excel file, and visibility is controlled by user permissions within Dynamics 365, not Excel itself.
Report Export Limits: Reports in Dynamics 365 Customer Engagement have a default 500-row limit when exported to Excel. This explains why the user only sees 500 rows, even though the original dataset contains 10,000 rows.
Key Considerations:
Export Method: Ensure you‘re exporting a dynamic worksheet, not a report, if you want to include all data without limitations.
Report Export Settings: To export a report with more than 500 rows, you need to adjust the export settings within Dynamics 365 Customer Engagement.
Permission Mismatch: If a user has different security roles or permissions than you, they might see a different amount of data even in a dynamic worksheet, but this isn‘t the issue in this specific case.
Resolving the Issue:
Re-export as Dynamic Worksheet: If you need to share all 10,000 rows of data, export a dynamic worksheet instead of a report.
Adjust Report Export Settings: If you must export the report, navigate to the report settings in Dynamics 365 Customer Engagement and increase the maximum row limit for Excel exports.
Additional Information:
Static Worksheets: These contain a snapshot of data at the time of export and don‘t have dynamic connections to Dynamics 365. Row visibility isn‘t affected by permissions.
Excel Permissions: Excel itself doesn‘t control visibility of data exported from Dynamics 365.
Question 5:
You are a Dynamics 365 for Customer Service administrator. Sales team members record leads in a Microsoft Excel workbook after conferences.The system must prevent the addition of duplicate leads from the workbooks.Sales team members must be able to manually create a duplicate lead record.You need to configure duplicate detection settings.Which two actions should you perform?
A. Set the value of When a record is created or updated to off.
B. Set the value of When a record is created or updated to on.
C. Set the value of Enable duplicate detection to off.
D. Create a duplicate detection job for all active accounts.
E. Set the value of During import to on.
Answer: A and E
Explanation:
The two actions you should perform to configure duplicate detection settings in Dynamics 365 for Customer Service to prevent adding duplicate leads from spreadsheets while allowing manual creation of duplicates are:
Set the value of During import to on.
Set the value of When a record is created or updated to off.
Here’s why these are the best choices:
During import to on: This ensures that duplicate detection is enforced when leads are imported from spreadsheets. This will prevent the creation of duplicate lead records based on matching criteria you define.
When a record is created or updated to off: This allows sales team members to manually create duplicate lead records if necessary. Disabling this setting for lead creation/update ensures automatic duplicate detection doesn’t block them from creating duplicates they intend.
The other options are not suitable for this scenario:
Set the value of Enable duplicate detection to off: Disabling duplicate detection entirely would allow both manual and import-based creation of duplicate leads, defeating the purpose of preventing them from spreadsheets.
Create a duplicate detection job for all active accounts: This option is not relevant for leads. Duplicate detection jobs are typically used for managing duplicates in entities like accounts or contacts, not leads.
By configuring these two settings, you achieve the desired balance: preventing accidental duplicate leads from spreadsheets while allowing manual creation of duplicates when needed.
For a full set of 937 questions. Go to
https://skillcertpro.com/product/microsoft-power-platform-pl-200-exam-questions/
SkillCertPro offers detailed explanations to each question which helps to understand the concepts better.
It is recommended to score above 85% in SkillCertPro exams before attempting a real exam.
SkillCertPro updates exam questions every 2 weeks.
You will get life time access and life time free updates
SkillCertPro assures 100% pass guarantee in first attempt.
Question 6:
You are a Dynamics 365 Customer Service system administrator. You export a solution containing customization from the development environment and import the solution into a quality assurance environment.You need to allow removal of the customization and solution from the quality assurance environment.What should you do?
A.Update the publisher prefix to new.
B. Export the solution as managed.
C. Publish all customizations.
D. Export the solution as unmanaged.
Answer: D
Explanation:
Managed Solutions: These solutions are designed for distribution and deployment across multiple environments. They have a publisher prefix that identifies the solution‘s owner and controls its upgrade behavior. Customizations within managed solutions cannot be directly removed or modified in the target environment. They can only be updated by importing a newer version of the managed solution.
Unmanaged Solutions: These solutions, on the other hand, are primarily used for development and testing purposes within a single environment. They do not have a publisher prefix and offer more flexibility in terms of customization management. Customizations within unmanaged solutions can be directly removed or modified in the environment where they are installed.
Therefore, to allow the removal of both the customization and the solution itself from the quality assurance environment, exporting it as unmanaged is the appropriate approach.
Key points to remember:
Managed solutions are best for controlled distribution and updates across environments.
Unmanaged solutions offer more flexibility for development and testing within a single environment.
Choose the solution type that aligns with your specific needs for deployment and customization management.
Question 7:
On a Contact record, a user creates a note that contains the word running.One week later, the user reports that they cannot find the Contact record associated with the note.You need to find the note.Solution: Use Relevance Search to search for the word run.Does the solution meet the goal?
A. Incorrect
B. Correct
Answer: B
Explanation:
Yes
Relevance Search: This powerful search functionality within Dynamics 365 is designed to quickly and efficiently locate data across various entities, including notes. It leverages a robust indexing system and advanced text analysis techniques to deliver comprehensive and relevant search results.
Stemmed Search: Relevance Search automatically applies stemming to search terms, meaning it considers base forms of words as well as their variations. This means that searching for “run“ will also encompass results containing “running,“ “runs,“ and other related terms. This feature makes it more likely to find the note even though the exact word “run“ was used in the search query.
To effectively use Relevance Search:
Access Relevance Search: Click the search icon in the top right corner of Dynamics 365.
Enter the search term: Type “run“ in the search box.
Review results: Relevance Search will surface notes and other records that contain the word “run“ or its variations within their text fields. Look for the note associated with the contact record in question.
Additional considerations:
Note entity configured for Relevance Search: Ensure that the Note entity is configured to be included in Relevance Search results within your Dynamics 365 environment.
Search accuracy: If Relevance Search yields a large number of results, try refining your search query with additional keywords or filters to narrow down the results and locate the specific note more quickly.
Question 8:
You are a Dynamics 365 for Customer Service system administrator.You must create a new entity to support a new feature. Entity data will be transactional and will be associated with business units.You need to configure entity ownership.Which entity ownership type should you use?
A. organization-owned
B. none
C. user or team owned
D. business-owned
Answer: C
Explanation:
Transactional Data: User or team-owned entities are specifically designed to store data that is specific to individual users or teams within an organization. This aligns perfectly with the requirement for transactional data, which typically involves records that are created, modified, and tracked by different users or teams.
Association with Business Units: User or team-owned entities can be associated with business units, ensuring that data is organized and accessible according to the organizational structure. This means that records within the entity can be assigned to specific business units, controlling visibility and access based on business needs.
Other ownership types would not be suitable:
Organization-owned entities: These entities store data that is shared across the entire organization and cannot be assigned to specific users or teams. This makes them unsuitable for transactional data that needs to be managed and tracked at a more granular level.
Business-owned entities: These entities are primarily used for system-level data that is owned and managed by the Dynamics 365 platform itself, such as business units, security roles, and queues. They are not designed for user-generated transactional data.
None: This option is used for entities that do not have a specific owner, which is not applicable for transactional data that needs to be associated with users or teams.
In summary, user or team-owned entities provide the following advantages for transactional data associated with business units:
Clear ownership: Records within the entity can be assigned to specific users or teams, ensuring accountability and control over data access.
Business unit alignment: Data can be organized and filtered based on business units, reflecting the organizational structure and facilitating data management.
Enhanced security: Data access can be restricted based on user roles and business unit permissions, protecting sensitive information and maintaining data integrity.
Question 9:
You are a Dynamics 365 for Customer Service developer. You use Power Automate to create a flow for custom entity.The flow does not run when events occur in Dynamics 365 for the custom entity. Flows do run for other entities.You need to ensure that the flow is triggered for the custom entity.What should you enable?
A. Plug-in and custom workflow activity tracing in system settings.
B. Run flows in the security role.
C. Power Automate in system settings.
D. Change tracking on the entity.
Answer: D
Explanation:
1. Change Tracking‘s Role: Change tracking is a fundamental feature in Dynamics 365 that monitors and records modifications made to data within entities. Power Automate relies heavily on change tracking to detect when events occur that should trigger flows.
2. Entity-Specific Activation: Change tracking needs to be explicitly enabled for each entity that you want to use with Power Automate. This granular control ensures that only necessary data changes are tracked and trigger flows, optimizing performance and resource usage.
3. Custom Entity Necessity: In this scenario, the issue specifically involves a custom entity, which often requires manual activation of change tracking, as it might not be enabled by default.
Addressing Other Possibilities:
Plug-in and Workflow Tracing: While helpful for debugging, these settings are not directly related to enabling Power Automate flows for custom entities.
Security Role: The “Run flows“ privilege is essential for users to execute flows, but it doesn‘t directly impact the flow‘s ability to be triggered by events on a custom entity.
Power Automate in System Settings: This setting typically controls overall Power Automate integration with Dynamics 365, not entity-specific change tracking.
Steps to Enable Change Tracking:
Access Customization: Go to Settings > Customizations > Customize the System.
Select the Entity: Find the custom entity in question and open it.
Enable Change Tracking: Under the “Data Services“ tab, check the box for “Change Tracking.“
Save Changes: Save and publish the customizations.
Once change tracking is enabled for the custom entity, Power Automate flows should be able to respond to events and triggers associated with that entity, ensuring seamless automation.
Question 10:
You export a Microsoft Excel workbook from Dynamics 365. The workbook contains 10,000 rows of data. You email the workbook and a description of the data to another user.The user reports that they can only see 500 rows of data.You need to determine why the user cannot view all the data.Why is the user unable view all available data?
A. You exported a PivotTable worksheet. The user does not have the appropriate security role in Dynamics 365 to see all records.
B. You ran a report in Dynamics 365 Customer Engagement and then saved the report as an Excel file.
C. You exported a static worksheet. The user does not have the appropriate security role in Dynamics 365 to see all records.
D. You created a chart in Dynamics 365 Customer Engagement and exported the chart.
Answer: B
Explanation:
Report Pagination: When exporting reports from Dynamics 365, the system often paginates the results into smaller chunks to optimize performance and file size. The default page size is typically 500 rows, which aligns with the user‘s observation.
View All Data Option: To view all data in a saved report, the user needs to explicitly click the “View All“ option or a similar button within the Excel file, triggering the retrieval of additional rows.
Other options are less likely:
PivotTable Worksheets: While security roles can affect data visibility in PivotTables, they generally don‘t enforce a specific row limit.
Static Worksheets: Static worksheets export all data visible to the user at the time of export, so security roles would have impacted the initial export itself, not just the user‘s subsequent viewing.
Charts: Charts typically display aggregated data, not individual rows, so row limitations wouldn‘t apply.
Resolving the Issue:
Instruct the User: Guide the user to click the “View All“ option or a similar button within the Excel file to retrieve the remaining rows.
Adjust Page Size (Optional): If frequently exporting large reports, consider increasing the default page size in Dynamics 365 report settings to avoid pagination issues altogether.
Key Takeaways:
Be mindful of pagination when exporting reports from Dynamics 365.
Instruct users on how to view all data in saved reports.
Consider adjusting page size settings for frequent large exports.
Understand the differences between exporting reports, static worksheets, and charts to avoid similar issues in the future.
For a full set of 937 questions. Go to
https://skillcertpro.com/product/microsoft-power-platform-pl-200-exam-questions/
SkillCertPro offers detailed explanations to each question which helps to understand the concepts better.
It is recommended to score above 85% in SkillCertPro exams before attempting a real exam.
SkillCertPro updates exam questions every 2 weeks.
You will get life time access and life time free updates
SkillCertPro assures 100% pass guarantee in first attempt.