National Grid Phone Numbers: National Grid is one of the world’s largest publicly listed utilities focused on the transmission and distribution of electricity and gas. Read on to get their phone numbers.
About National Grid
National Grid is an energy company operating in the UK and the US. They deliver electricity and gas safely, reliably, and efficiently to their customers and communities. While working towards a clean energy future.
Read Also: Menards Phone Numbers and Customer Service Information.
National Grid’s Phone Numbers
Phone numbers for Upstate NY
A complete list of National Grid phone numbers for customers in Upstate NY
Gas Emergencies1–800–892–2345 or 911
24-Hour AssistanceReport an Outage1–800–867–5222
24-Hour AssistanceCustomer Service
1–800–642–4272
Monday — Friday, 7:00am — 7:00pm
For the fastest service, please call from the primary phone number on file in your account settings.
Also, have your account number on hand before calling, especially if you have more than one service address.
Keep in mind that while our phone system will ask you to answer questions verbally, you may also enter in account numbers, credit card numbers, and other digits using your phone key pad.
Hearing/speech impaired customers may call 711 and provide the support number above.
Credit and Collections
1–800–443–1837
Monday — Friday, 7:00am — 9:00pm
Saturday, 7:00am — 5:00pm
Claims
To report damage to a customer’s property.
1–315–428–6536
Monday — Friday, 8:00am — 4:30pm
https://www.nationalgridus.com/media/pdfs/our-company/upstate-ny-claims-form.pdf
Specialized Commercial and Industrial Business Group
1–800–664–6729
Monday — Friday, 8:00am — 5:00pm
Dig Safe
Note: This is not a National Grid phone number.
1–800–962–7962Payment Arrangements1–800–443–1837
Monday — Friday, 8:00am — 8:00pm
Saturday, 8:00am — 1:00pm
Credit/Debit Card Payments via Western Union
Fees Apply
1–888–849–4310Automated Account Services1–888–932–0301Tree trimming1–800–642–4272
Check Out National Grid phone numbers for Massachusetts
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