Merge Duplicate Records
Important Temporary Solution
Access the duplicate record. This is usually the one with the newer ID#.
Copy all relevant information to the other record.
If needed, coordinate with the member concerned to get the updated information.
In the Personal tab
Add this to the first name: (do not use; duplicate)
Click Save changes.
In the Family tab
Make sure spouse is blank. If not, click x to clear the box for the name of spouse.
Make sure the official / correct record is updated and linked to the record of the member's spouse.
In the Service tab
Create a new Pastoral Service Record.
Set Household Head to blank. If you put a household head, the (duplicate) member will always appear in the household head's list of members in the Members Portal.
Set Status to Inactive. This way, the duplicate does not get counted towards the chapter's number of active members and other reports.
Click Save.
Solution
Click Help from the top menu.
Access the OGD MERGE MEMBER RECORDS TEMPLATE.
Details needed
Full name
All Member's IDs (IM# for International Missions)
Specify which ID to retain.
It is recommended to retain the old one with the RFID printed or, if transitioned member, the transitioned record should be retained.
Email the details to ogd@couplesforchristglobal.org